MetroPCS is a prepaid wireless service. It is provided by T-Mobile US, Inc. The company is headquartered in Richardson, Texas, United States. MetroPCS was established in 1994 as General Wireless, Inc. It offers the following services: text, data, and nationwide talk. The company uses such networks as GPS, HSPA, HSPA+, 4G LTE. Available plans are as follows: 2GB (4G LTE Data), 3GB (4G LTE Data), Unlimited (4G LTE Data), and Unlimited (4G LTE Data +Hotspot). MetroPCS provides phones of such brands as Samsung, LG, HTS, Alcatel, and ZTE. There is also a large stock of accessories including keyboards, headsets, screen protectors, memory cards, and speakers. Show
If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. Enjoy a $1 one-week trial membership and chat with a live techician now. Get live expert help now. Recently Reported Customer ProblemsI was wondering how I can remove the account takeover protection add-on thing on my Met... Well I was charged ***$ for * phones from the **rd street store in chattanooga tn and t... It’s pass time for my phone to be unlocked the I had an unauthorized payment on my card, can I file a claim, or a refund. My bank said... I upgraded my plan yesterday from ** to ** dollors but my phone doesnt woek now i have... Nesesito. Una extencion de mi celular Nesesito una extencion de pago de mi celular Well first things *st, I have been a customer of metro pcs since ****. When I call cust... Need an extension on phones I need to get my c*ntacts off my broken phone I need my ACP credit appliedto my account i was chatting with an agent right now and lo... I just need a grace period for my phone bill due tomorrow. See all reported issuesGet help with my issue Metro PCS Customer ReviewsI have a replacement phone that is still under metro pcs warranty... I live in Knoxville, Tn and i actually have been having problems w... It is now the weekend. Impossible to get a rep. and don't know how... Even though my bill is paid and wifi works fine, I have no service... Saleswoman has been taunting me. I have been avoiding that store... i am in a middle of bTHEill ,so i know my phone is not off , and... About Metro PCSEstá buscando Metro PCS atención al cliente, por lo que probablemente ya sepa quiénes son. Pero ayuda tener una idea de cuán grandes son y cómo es su operación de soporte si es un cliente. Metro PCS también pasa o está asociado con los nombres Metro, T-Mobile USA, Inc., MetroPCS. Se consideran parte de los siguientes sectores e industrias: telecommunications, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Metro PCS está asociado con términos como cellphone service, wireless phones, subsidiary, private, telecommunications, isp, b2b, b2c, networking por sus clientes y analistas de la industria. Su competencia, a los ojos de los clientes, son empresas como Leap Wireless, Boost Mobile, AT&T, Verizon, Straight Talk. Emplean a 4,165 personas según los clientes que lo conocen. What is the affiliation between Metro PCS and GetHuman?GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Metro PCS or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Get to a live person fastest: If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more. Reasons customers like you called recentlyI need to switch phones on my account Locate my phone because it got stolen Trying to call customer service and stupid phone just opens the metro app!!!!!! I Got a Alcatel Joy Tab *from Metro on pine street the lady said it would be free if l... I'm ported to text now wireless provider. Only to find that my cell device is ineligibl... I'm not receiving text messages. I am able to send them and it's showing on the recipi... I can't make calls on my phone, it's a revell * I had connection problems and still do for calling and text,went to store had sum card... I need to get my account pin and *** and the *** number keeps hanging up on me. I was approved by lifeline and need to sign up for ACP My phone from metro PCs has been off for a while thirty days and I got a sim card for a... Need my moto g power **** unlocked I'm letting Metro know my lifeline account number for being approved for the ACP I let my service lapse due to construction outside interfering with my data* now I find... See more recent reasons for callingHelp me with my issue Our Editor's Notes on Metro PCS's Phone-Based Customer CareMetro PCS is a prepaid phone service, also known Metro by T-Mobile. As one of the largest and oldest prepaid mobile phone brands, it isn't surprising that Metro PCS gets a lot of requests for customer service each and every day. Why Do People Call Metro PCS Customer Support? People call Metro PCS Mobile Customer support for a range of reasons, including:
Best Practices for Calling Metro PCS Customer Service There are several things that you can do to help ensure that your call to Metro PCS customer service is handled quickly and professionally: Make sure that you are calling the correct number. If calling from your Metro PCS phone, dial *611 for customer service or *99 to pay your bill. If you have purchased premium support for your handset, you will need to contact Assurant, the support provider, for service. When calling, make sure you have relevant documentation handy. This may include billing statements, contracts, and communications between you and Metro PCS about your issue. If calling for technical support with your device, try calling from a different phone or your computer so that you can troubleshoot with the customer service representative. Have pen and paper nearby so that you can take notes during your call. How do Consumers Feel About Calling Metro PCS Customer Service? Online and news media sources do not report a pattern of dissatisfaction among Metro PCS users. It appears as though customers are generally satisfied with the level of customer support that they receive. What Kind of Issues can a Metro PCS Customer Service Representative Resolve? Issues that can be resolved by Metro PCS customer service agents include account setup, changes and cancelations, technical support, billing inquires and requests for information about the features and benefits you receive with your plan. What Can't Be Resolved With a Call to Metro PCS Customer Service? Metro PCS can resolve most issues, but not all. If you are having difficulties using a third-party financial product, such as a debit card, with your Metro PCS service, the customer service representative may not be able to resolve the issue. Another common issue is an incompatibility between your device and Metro PCS service. A representative may be able to suggest a workaround but ultimately a third-party incompatibility will be your responsibility to resolve. What Should You Do If You Have an Unsuccessful Call with Metro PCS? If your call to Metro PCS customer service does not result in your question being answered or your issue getting resolved, don't give up. Unsuccessful calls to Metro PCS customer service happen for many reasons. Here are some steps that you can take to help ensure that your issue is resolved:
Customer Number 888-863-8768 - by the NumbersNúmero de teléfono para marcar888-863-8768 Devolución de llamada disponibleSI Llamada atendida por una persona realSI Departamento al que llamasServicio al Cliente Horario del centro de llamadasLun-sáb 9 am-7pm EST El mejor momento para marcar09 a.m. Navega por el laberinto del teléfono a un humanoDirecto a un humano Rango (entre números de teléfono)1 Métodos alternativosteléfono, web, facebook, twitter Calidad de la comunicación47% Votos de los clientes26,494 Información actualizada por última vezWed Dec 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time) Metro PCS's Best Toll-Free/800 Customer Phone NumberEste es el mejor número de teléfono de Metro PCS, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Metro PCS. Este número de teléfono es el mejor número de teléfono de Metro PCS porque 716,676 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-863-8768 incluyen Account Restricted, Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service y otros problemas de servicio al cliente. El Metro PCS centro de llamadas al que llama tiene empleados de Dallas y está abierto Mon-Sat 9am-7pm EST según los clientes. En total, Metro PCS tiene 5 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Metro PCS representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito. Contacting Metro PCS - by phone or otherwiseSi bien 888-863-8768 es el mejor número gratuito de Metro PCS, existen 8 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros Metro PCS clientes, es llamando a su 844-202-6332 número de teléfono de su Llame para un nuevo servicio departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 844-202-6332 para Llame para un nuevo servicio. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Metro PCS, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Metro PCS. What is GetHuman's Relationship to Metro PCS?In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Metro PCS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. |