General Inquiries1-312-653-6000 Show Blue Cross and Blue Shield of Illinois FEP Service Claims/Customer ServiceBlue Cross and Blue Shield of Illinois Disease/Care Management ProgramsAsthma Chronic Obstructive Pulmonary Disease If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. In an effort to streamline provider inquiries and improve administrative processes, the Blue Cross and Blue Shield of Illinois (BCBSIL) Network Operations team is retiring the following phone number/voicemail and email address: 312-653-6555,
. This phone number/voicemail will be deactivated this month and the email address deactivation is slated for December 2021. We encourage you to visit our Provider website for the most up-to-date information. To help ensure a seamless transition, a sampling of commonly asked
questions is included below. How do I obtain a fee schedule? How do I apply for Electronic Funds Transfer (EFT)? How do I obtain my 1099 form? How do I add a provider to my group? How do I check the status of my application? How do I request
corrections to my provider demographic information? How do I update my facility office address? How do I terminate a provider from my group? How do I terminate my contract? How do I join the commercial HMO network? How do I contract for a dentist? How
do I request a roster of my providers? Whom do I contact if I have Provider Network Consultant (PNC) assignment questions, provider data/loading or onboarding form issues? Whom do I contact for help with claims issues?
This article is not applicable for HMO. Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as AIM or Availity. How do I contact BCBS of Illinois?1-877-860-2837 (TTY/TDD: 711)
We are available 24 hours a day, seven (7) days a week. The call is free. A live agent can be reached from 8 a.m. to 5 p.m. Central Time, Monday through Friday. Self-service or a voicemail can be used 24/7, including weekends and holidays.
Is Blue Shield of Illinois the same as Blue Cross Blue Shield?Blue Cross and Blue Shield of Illinois (BCBSIL) has served the people of Illinois since 1936. While health care evolves rapidly across the nation, our dedication to the people and Illinois communities we serve won't change. We are your friends, your families, and your neighbors.
What is the customer service number for Blue Cross Blue Shield?1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull
How do I reach a representative at BCBS Illinois?Contact Us
If you have questions or need to obtain information on quotes, please contact Blue Cross and Blue Shield of Illinois (BCBSIL) at 1-630-824-5500.
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