2022 mazda cx-9 infotainment screen replacement

Old 04-03-2021, 06:43 AM

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Join Date: Feb 2021

Location: Nova Scotia

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Default Replacing infotainment system screen to aftermarket?


Hi all,
2016 CX-5 GT.
I am having quite an issue with my infotainment screen and it has been determined that it is a hardware issue, I am past the manufacturers warranty now so the dealer quoted me around $2000 to replace it ($1700 something for the part then $114 + tax for install). I even called Mazda Canada hoping that they would help some and was also told the same thing - I'm on my own because the warranty has expired.

So due to that price I am considering a aftermarket unit.

I am posting wondering if anyone has done this, and what was your experience with it? what ones do you recommend? what exactly do I look for in a aftermarket one?
I would like to retain current features like the car settings, phone, radio, maps etc
I found a site called crutchfield.ca but there are so many there I'm not really sure what to look for.After the holiday weekend I also plan on calling local junk yards to see if there are any there, would one fit from any first gen CX-5, 2013-16?
I had posted about it once before here.. https://www.mazdaforum.com/forum/mazda-cx-5-54/distorted-infotainment-screen-goes-black-reboots-too-46588/
It's no longer just distorted, I currently have no use of my screen, except sometimes it will work clearly (back-up camera) when in reverse.
I have the maps SD card out and the issue is still present.
The software is on a almost constant reboot cycle, restarting every 45-60 seconds. The dealer said that the OS is up to date.





Last edited by Jswinimer; 04-03-2021 at 07:31 AM.

Old 04-04-2021, 07:51 AM

Join Date: Jan 2016

Location: Ozarks

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Default Ymmv


This is the unit I recently purchased:

https://www.aliexpress.com/item/4000...54db4c4dHmGHid

It uses the original command ****, and is, for me, just the right size for easy viewing. I did add a wireless back-up cam for ease of installation. AM/FM reception is as good as or better than the original. I'm happy.

Old 04-04-2021, 04:27 PM

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Thanks for your reply, and for letting me know of this.
I would def want the back-up camera as I currently have that too.

Did everything else work like your steering wheel controls too?

Old 04-05-2021, 03:05 PM

Join Date: Jan 2016

Location: Ozarks

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I currently use the volume up/down and mode buttons only. I'd guess the rest work but I don't do the smart phone interface and haven't even tried.

Old 04-08-2021, 07:39 AM

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Ok, Thanks buzzard!

Old 05-15-2021, 05:42 PM

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Two days ago my screen started to work again, and it stayed working every time I turned my vehicle on again, then yesterday afternoon I decided to put my new maps SD card in (I had previously bought a new one off Amazon, heard of them going corrupt etc), and then turned it on and right away my screen was back to being distorted and mostly black again, ugh.
Could it be a faulty or dirty card reader causing my infotainment screen / software to mess up?

Old 05-16-2021, 08:01 AM

Join Date: Sep 2016

Location: Athens Ohio

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Quote:

Originally Posted by Jswinimer View Post

Two days ago my screen started to work again, and it stayed working every time I turned my vehicle on again, then yesterday afternoon I decided to put my new maps SD card in (I had previously bought a new one off Amazon, heard of them going corrupt etc), and then turned it on and right away my screen was back to being distorted and mostly black again, ugh.
Could it be a faulty or dirty card reader causing my infotainment screen / software to mess up?

Get hold of some electronic contact cleaner, if you have your old SD card, spray some on it and insert and remove the SD card two or three times. If you don't have the old one, I don't think it will hurt the new card, just try the same thing. No guarantees, but at this point it can't hurt to try.

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Can you upgrade Mazda infotainment system?

Simply update the Mazda Connect radio software and install a replacement USB media hub (with new cables). Thats it!

Is Mazda infotainment system touch screen?

Inside the 2021 Mazda CX-5, you will have the 10.25-inch full-color MAZDACONNECT™ touchscreen available to listen to your favorite songs, navigate new cities, and more. This infotainment system also includes Apple CarPlay® and Android Auto™ integration so you can bring your favorite apps to the display.

Does the Mazda CX

The new CX-9 now features a larger 10.5-inch touchscreen with its Mazda Connect Infotainment System that comes standard. You can see directions, messages, and other compatible controls with ease on the larger screen.

How do I reset my Mazda infotainment screen?

How to Reset Your MAZDA CONNECT™ Display. Press and hold down the volume knob, back button, and NAV button for about 10 seconds. This will reset your MAZDA CONNECT™ system. If you are experiencing system issues such as a frozen display or lagging issues, performing a system reset will most likely fix these issues.