Visa prepaid card balance bank of america

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KNOWLEDGE BASE

Gift card recipients can review their current balance online by logging into their account on the usbankmyaccount.com home page.
In addition, the gift recipient can call customer service at 877-693-2899 (we accept relay calls) to receive balance and transaction information.

Step 1: Check Your Mail

Once your application is approved, you'll be mailed a Money Network/My Banking Direct prepaid Visa debit card in a plain envelope with an Omaha, NE return address. Click here to check the status of your application and see when a payment has been made. Benefit payments are available from your debit card within two business days of the payment date.

Step 2: Already Have a Card? Get it Ready

The Money Network/My Banking Direct debit card expires four years from the issue date, as indicated on the front of the card. Don't throw it away after you stop receiving benefits! We can issue benefits for future claims on this same card.

If your debit card is stolen, or becomes lost or damaged, immediately call Money Network/My Banking Direct at 888-292-0059. There is one free replacement per calendar year. Additional replacement cards cost $10 each.

Step 3: Activate Your Card & Get Your Money

The Department of Labor and Workforce Development only processes benefit payments. We do not directly issue or administer the debit card account.

Contact My Banking Direct toll-free at 888-292-0059 or visit mbd.everywherepaycard.com to:

• activate your card
• check your balance
• transfer funds from your debit card account to your personal savings or checking account
• report a lost or stolen debit card
• change or reset your PIN
• get more information about your debit card, including any transaction fees that may apply

Your debit card can be used everywhere VISA debit cards are accepted: in stores, online, and to make purchases by mail or phone. There are no bank fees when you use your card for purchases from a merchant. You can get cash from thousands of ATM’s nationwide and from tellers at any bank or credit union that accepts VISA, but some may charge a fee for use.

Looking for ATMs?
Download the Money Network mobile app (for Apple and Android devices) and click Find Surcharge-Free ATM to enter your ZIP code.

Want to transfer funds to your primary banking account?
Download the Money Network mobile app (for Apple and Android devices) and go to Move Money Out > Send Money to External Bank Account.

REMEMBER: Do not discard your debit card after your claim has ended. It is valid for four years from the date of issue. Any Unemployment, Temporary Disability or Family Leave Insurance benefits you are entitled to during that time will be applied the debit card you originally received.

Was your claim routed to Disability During Unemployment (DDU) or Family Leave During Unemployment (FLDU) for processing? If you received Unemployment Insurance benefits with direct deposit to your checking or savings account within the last 28 days, this option will remain in effect for your DDU or FLDU claim. Your DDU/FLDU benefit payment will continue to be deposited directly to that account. If it has been more than 28 days since your last Unemployment Insurance benefit payment, your payment method will revert back to the debit card originally issued to you by the Division of Unemployment Insurance.

Still have questions about your debit card? Check out our Debit Card FAQ here.