Metlife life insurance customer service phone number

The advertisement contains only an indication of the cover offered. For more details on risk factors, terms, conditions and exclusions, please read the policy wordings carefully before concluding a sale.

General Insurance is underwritten by ICICI Lombard General Insurance Company Ltd.

ICICI Lombard has its registered office at ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhivanayak Temple, Prabhadevi, Mumbai – 400 025. IRDAI Reg No. 115. Toll Free No. 1800 2666. Fax No 02261961323. CIN L67200MH2000PLC129408. Website: www.icicilombard.com Email: .

ICICI Lombard General Insurance Company Ltd., ICICI Lombard House, 414, Veer Savarkar Marg, Prabhadevi, Mumbai – 400025.

Life Insurance is underwritten by Future Generali India Life Insurance Co. Ltd. (Future Generali) and PNB MetLife India Insurance Company Ltd. (PNB MetLife).

Future Generali has its registered office at Indiabulls Finance Centre, 6th Floor, Tower 3, Senapati Bapat Marg, Elphinstone West Mumbai, Maharashtra – 400013. IRDAI Registration No: 133. CIN:U66010MH2006PLC165288. IRDAI Registration no. 133. Email: | Call at: 1800 102 2355. Website: life.futuregenerali.in

PNB MetLife has its principle office at No.5 Brigade Seshmahal, Vani Vilas Road, Basavanagudi, Bangalore – 560004. Toll free No. 1800-425-6969. Website: www.pnbmetlife.com Email: .

This information is provided by American Express Banking Corp. (AEBC), India, having its Principal office at MGF Metropolitan, Office Tower, Level 7, District Centre, Saket, New Delhi-110017. Insurance Regulatory and Development Authority of India has authorized AEBC India to act as a Corporate Agent from 1st April, 2022, to 31st March, 2025 for soliciting and procuring General Insurance and Life Insurance business under Registration No. CA0066. The contents of this message (including any attachments) and the contents there of are attributable solely to the ICICI Lombard General Insurance Company Limited, Future Generali India Life Insurance and PNB MetLife India Insurance Company Ltd. ('Insurance Company'). No part of the same is either directly or indirectly, attributable to AEBC. The participation of the Card member is purely on a voluntary basis. Any such person who purchases or otherwise subscribes to the Insurance Product would do at his/her discretion and shall not receive any advantages in additions to those which he/she would ordinarily be entitled to as an American Express Card member. AEBC India does not accept any responsibility for the Insurance Company's actions or decisions. AEBC holds no warranty & makes no representation about claims processing. The contract of Insurance is between the insurer and the insured and not between the bank and the insured. Insurance company is liable to claims processing as per the terms and conditions of this Policy. AEBC India identifies insurance providers and products that may be of some interest to some of their customers. In this role, American Express does not act as an agent or fiduciary for the Card member, and may act on behalf of the insurance provider (as its agent or otherwise), as permitted by law. Please be aware that we receive up to 15% of the premium as commissions for Non-Life insurance products and up to 30% in the first year and up to 10% of the premium in the subsequent years for Life insurance products from providers as per Insurance Regulatory and Development Authority of India guidelines.

Beware of spurious phone calls and fictitious/fraudulent offers. IRDAI clarifies to public that –

  • IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums
  • IRDAI does not announce any bonus

Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

Product code:

  • ICICI Lombard Complete Health Insurance: Misc 128, Group Personal Accident - Misc 05, Motor - Motor 01, International Travel - Misc 129
  • ICICI Lombard General Insurance: Smart Drive Private Car Insurance Policy - IRDAN139RP0032V01200809, Smart Traveler Insurance Policy (Individuals & Families) - IRDA/NL-HLT/BAXAGI/P-T/V.I/222/13-14, Smart Plan House Holders Package Policy - IRDAN139P0002V01200910, Health Shield 360 - 4177, UIN: ICIHLGP22083V022122 
  • Future Generali Express Term Life Plan – T21. UIN: 133N082V01 
  • PNB MetLife India Insurance Co. Ltd. Mera Jeevan Suraksha Plan – MJS, PNB MetLife IRDAI registration number – 117

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To provide our customers wide range of financial services, our Bank has entered into corporate agency agreement with the following Life Insurance companies:


Life Insurance

1. PNB Metlife India Insurance Company Limited.

PNB MetLife brings together the financial strength of a leading global life insurance provider, MetLife, Inc., and the credibility and reliability of PNB, one of India`s oldest and leading nationalized banks. The vast distribution reach of PNB together with the global insurance expertise and product range of MetLife makes PNB MetLife a strong and trusted insurance provider. It was in 2011 that MetLife India launched bancassurance partnership with Punjab National Bank (PNB), and in 2013, Punjab National Bank (PNB) acquired 30% stake in MetLife India Insurance Co Ltd, making it PNB MetLife India Insurance Company Limited.

PNB MetLife is present in 107 locations across the country with access to over 100 million customers in more than 11,000 locations through its strong bank partnerships and other partners. PNB MetLife partners with the customers for their entire ‘Circle of Life’ covering their 4 different stages of life – Child Education, Family Protection, Long Term Savings and Retirement solutions through our comprehensive product portfolio.

PNB MetLife has settled 97.18%* of claims received for retail business and 99.33%* for the group business for FY 2019-20.

PNB MetLife believes that all rightful claims should be settled promptly and efficiently while ensuring a satisfying experience to our customers, and demonstrates this by:

  • Assessing claims in a fair and objective manner
  • Extending support to the claimant at every stage of the process
  • Keeping the customer experience in mind while assessing all legitimate claims

We have also introduced Claims Assure, a 3 hour Claims Decisioning* process where Claim is processed within 3 hours of the receipt of complete documents, with the payment being processed the next working day, subject to applicable terms and conditions.

Customer Service

PNB MetLife enables 24*7 digital servicing through khUshi, a customer service app, powered with AI, for ease and convenience of its customers .

In case of a Grievance, customers can get in touch with PNB MetLife through email : or Toll Free number 1800-425-6969 ( Within India only) or 91-80-26502244 (10am to 7pm Mon to Sat), with IVR available 24*7

Visit PNB MetLife Website : www.pnbmetlife.com PNB MetLife Branch Locator : https://www.pnbmetlife.com/customer-service/contact-us.html

Click here for PMLI commission structure disclosure

Metlife life insurance customer service phone number

2. Life Insurance Corporation of India

LIC of India has been established as a Corporation in 1956 by an act of Parliament and allowed sovereign guarantee to its policyholders under Section 37 of LIC of India Act, 1956. As on date, LIC maintains the largest Market Share among all Life Insurers by attaining 75.90% on policies and 68.74% on First Premium Income as on 31.3.2020.

In Bancassurance business, LIC is also one of the leading players tied up with 12 PSU Banks, 5 Pvt Sector Banks, 18 Regional Rural Banks, 36 Co-operative Banks & 1 Foreign Bank. Banks have been enabled to offer online/offline new Life Insurance policies to its customers across the country and providing facilities of paying seamless renewal premiums through direct debit or NACH (National Automated Clearing House). LIC is offering a bouquette of most innovative products comprising Endowment Assurance plan, Money Back, Whole life plan, Term Insurance plans, Aadhar based plans, Pension plans, Health plans & ULIPs catering to the needs of people for insurance as well as wealth creation.

Click here for LIC commission structure disclosure

Disclaimer

  • Insurance is the subject matter of the solicitation.
  • For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale. Participation by customers is on voluntary basis.
  • Contract will be between Insured & Insurer and not between Insured & the Bank. Punjab National Bank is a licensed Corporate Agent under the license number CA0256.


General Insurance

To provide our customers with wide range of bancassurance services and as per open architecture model of IRDAI, our bank has entered into corporate agency tie-up with 5 Insurance companies.

  • Oriental Insurance Co. Ltd. (OICL), (General Insurance)
  • Bajaj Allianz General Insurance Co. Ltd. (BAGIC), (General Insurance)
  • Chola MS General Insurance Co. Ltd. (CHOLA), (General Insurance)
  • Care Health Insurance Ltd. (CHIL), (Stand Alone Health Insurance)
  • Star Health and Allied Insurance Co Ltd., (Stand Alone Health Insurance)

All General Insurance partners are offering an array of products e.g. Fire Insurance, Motor Insurance, Marine Insurance & Misc. Insurance Policies like Shop-keepers’ Policy, Theft/ Burglary Policy, Fidelity Guarantee Policy, Personal Accident Policy, Overseas Travel Insurance Policy, House Hold Goods Policy and customized Health Insurance Policy specifically designed for PNB customers, etc. at a competitive price with assured post sale services.

Our SAHI (Stand Alone Health Insurance) partner i.e. Care health Insurance Ltd. & STAR HEALTH are offering all ranges of health insurance products specially designed for PNB customer at a competitive price with assured post sale services.

The customized products offered by above mentioned insurance companies are one of the best in the industry. For the ease of our customers, the comparative chart of Health Insurance Policies offered by above mentioned companies is as follows:

Click here for Disclosure of General Insurance Commission and Fees

Disclaimer

  • Insurance is the subject matter of the solicitation.
  • For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale. Participation by customers is on voluntary basis.
  • Contract will be between Insured & Insurer and not between Insured & the Bank. Punjab National Bank is a licensed Corporate Agent under the license number CA0256.
  • Punjab National Bank is only a Corporate Agent to above Life and General Insurance companies and it does not underwrite the risk or act as an insurer in any case

How do I check my MetLife life insurance policy?

Log in or register at online.metlife.com to manage your account.

Why can't I access my MetLife account?

Your account will be locked after 100 days of inactivity, and you will be unable to login. If you have previously set up challenge questions you have the ability to reset or unlock your password, or if you have forgotten your username we can remind you.

What is MetLife called now?

Today, MetLife Insurance Company USA is Brighthouse Life Insurance Company, licensed in 49 states.

How do I cancel my MetLife life insurance policy?

To cancel your MetLife insurance Subscription, follow these easy steps:.
Call customer service on 1-800-638-5000..
Ask to speak with a representative..
Provide them with your customer details and policy number..
Request cancellation of your policy..
Ask for a refund where applicable..