How to cancel my macys credit card

The Macy's credit card is issued by Citi, a major financial services company. Citi, also known as Citigroup, handles all payments, billings and customer service requests for the Macy's card through a subsidiary -- Department Stores National Bank. According to the Office of the Comptroller of the Currency, Department Stores National Bank does not have any employees or any branch banking offices. The company was created in 2005 for the express purpose of engaging in credit card operations that are directed by Citi.

Find the balance on your Macy's account by checking your billing statement. Pay off your balance -- if any -- before closing the account. It is possible to close the account with a balance still showing, but you still will be liable for monthly finance charges and other fees, such as being over the limit.

Call the customer service number on the back of the card. Instruct the representative to cancel your account effective immediately. Provide the representative with any requested information to confirm your identity, such as your Social Security number and date of birth.

Send a letter as a follow-up. Mail the letter to the attention of the Macy's credit card customer service department, using the address on your billing card statement. Recap your telephone conversation in the letter. Include your name, address and account number.

Line is your one-stop destination for all the information you need to delete your Macy's account, unsubscribe or cancel a free trial.

With Line, subscribe, get cash now and pay later. Get between $20 and $200 for all your financial emergencies. No interest and no credit checks. Use it to pay bills, renew subscriptions, clear dues and meet all your essential needs.

Your Macy's subscription may show up on your statement as:


MACYS HERALD SQUARE

MACY'S

MACYS SEATTLE SEATTLE WA

MACYS STANFORD PALO ALTO CA

MACYS BOSTON

MACYS HERALD SQUARE 00 NEW YORK

MACYS HERALD SQUARE NEW YORK NY

MACYS SAN FRANCISCO SAN FRANCISCO CA

MACYS LAS VEGAS

MACYS HERALD SQUA

MACYS LENOX SQUAR

MACYS .COM MASON OH

MACYS DALLAS GALLERIA

MACYS BOSTON BOSTON MA

MACYS PERIMETER ATLANTA GA

MACYS STATE STREET CHICAGO IL

MACYS WASHINGTON SQ TIGARD OR

MACYS STANFORD 0000003 PALO ALTO

MACYS MANHATTAN BCH MANHATTAN BCH CA

MACYS MISSION VIEJO 00 MISSION VIEJO

MACYS .COM, 9111 DUKE BLVD, 800-289-6229, 45040 OH USA

MACYS CENTER CITY 000

MACYS MALL OF AME

MACYS HERALD SQUARE 0

MACYS

MACYS.COM

MACYS SAN FRANCISCO

MACY S PENTAGON CITY

MACY S 210 ANDOVER ST PEABODY MA

MACY S 85 ROCKINGHAM PAR SALEM NH


You can close your Macy’s credit card account by calling the customer service center. However, there are some things you should know before officially canceling your credit card, so you don’t cost yourself money or damage your credit score.

If you’re on the fence about deactivating your Macy’s account, there are alternatives you can explore.

What to know before canceling your Macy’s credit card

Closing a credit card account has some hidden consequences you should consider before you take steps to officially shut down your Macy’s credit card account. Here are some things to consider before ending your line of credit:

  • You’ll lose your points: According to Macy’s, you’ll forfeit any unredeemed rewards on your Macy’s credit card when you close your account. Make sure to cash out on your points, miles, or cashback rewards before you formally cancel your card.
  • You won’t get your annual fee back: If you’ve already paid an annual fee for your Macy’s credit card, you won’t get any of it refunded when you cancel—even if you still have most of the year left. Unless you’re also paying monthly fees, consider waiting to cancel until right before your next annual fee is due, so you can continue taking advantage of your Macy’s credit card’s benefits in the meantime.
  • You’ll still get billed: If you leave an unpaid balance on your Macy’s credit card, the debt won’t disappear when you close the account. Instead, you’ll continue to be billed until the balance is paid in full, even if your Macy’s account is fully closed.
  • Your credit score may drop: Canceling a credit card may affect your credit utilization ratio and your credit age (though the latter will only be affected in your VantageScore, not your FICO score). Both of these are factors in your credit score, so you may see a slight drop in points when you shut down your Macy’s credit account.

How to close a Macy’s credit card account

You can only close a Macy’s credit card account by contacting the customer service center. Here’s how.

How to cancel a Macy’s credit card by phone

To cancel your Macy’s credit card by phone, call (800) 289-6229.

Tell the agent you want to cancel your credit card, then provide them with your account details.

Alternatives to canceling your Macy’s credit card

If you’re not yet set on closing your Macy’s credit card for good, consider one of these alternatives.

Request a credit limit increase

Considering canceling your Macy’s credit card because you need more credit? Don’t pull the trigger until you’ve first tried requesting a credit limit increase.

To get a Macy’s credit limit increase, call the number on the back of your credit card.

Negotiate your interest rate

If a high interest rate is what’s giving you pause about your Macy’s credit card, consider calling the number on the back of the card and negotiating your credit card interest rate. You may be able to get a lower interest rate if your credit score has improved or if you’re facing unexpected difficulties (like job loss or divorce).

Freeze your card

You may want to cancel your card to resist the temptation of overspending on credit. If you’ve been purchasing past your limit, putting your card away for a while is a great idea. However, you may want to freeze your card rather than close your Macy’s account entirely.

Freezing, or locking, your Macy’s credit card renders the card unusable until you choose to unfreeze it. There are no charges or penalties for freezing a Macy’s credit card.

How to cancel my macys credit card

Kari Dearie

Credit Cards Editor

View Author

Kari Dearie is an editor for FinanceJar specializing in credit and personal finance. She previously managed a B2B website in the data privacy and digital compliance industry.

How do I cancel my Macy's account online?

How to cancel Macy's.
Log into your account..
Go to your profile in the top right corner..
Select 'My Service' from the dropdown..
Scroll down to the 'Service Options' area..
Click on 'Cancel Your Service' and answer the prompt to confirm..

Is it better to cancel unused credit cards or keep them?

It is better to keep unused credit cards open than to cancel them because even unused credit cards with a $0 balance will still report positive information to the credit bureaus each month. It is especially worthwhile to keep an unused credit card open when the account does not have an annual fee.

Does Macy's credit card have annual fee?

What Are the Fees Associated With the Macy's American Express Card? Annual fee: There is no annual fee. Foreign transaction fee: There is a 3% foreign transaction fee. Cash advance fee: 4% of each advance, or at least $5.

How do I block my Macy's credit card?

You cannot freeze your Macy's Credit Card. If your Macy's Credit Card is lost or stolen, you'll need to call Department Stores National Bank credit card customer service at 1 (888) 257-6757 as soon as possible, so they can cancel the card and send you a new one.