Frigidaire gallery refrigerator bottom ice maker not working

Oh no! It’s a hot day, and you find your Frigidaire refrigerator ice maker not making ice. Don’t call the professionals just yet. Before assuming it’s broken, there are a few things you can check yourself.

Troubleshooting Tips for a Frigidaire Refrigerator Ice Maker Not Making Ice

With hot summer days approaching, a broken ice maker is an urgent issue. To help you find the cause fast, we made this Frigidaire refrigerator ice maker troubleshooting guide:

Ice Maker Control Arm Off

If you find your ice maker not working but water does, the first thing to check is the control arm. This part acts as the switch to turn your refrigerator ice maker on or off.

It’s pretty easy to knock the control arm to the on or off position if you’re moving food around in your freezer. A telltale sign that it’s the arm causing the issue is if you find your Frigidaire ice maker not cycling. Simply move the arm to the ON position and wait to see if this fixes your ice maker problems.

To be sure the control arm is the problem, do a full Frigidaire ice maker reset. Depending on your model, you can perform a hard reset on your ice maker using the control panel. Hold the on/off button until the LED is red. Wait a couple of minutes and then hold the same button until it’s green.

Frigidaire gallery refrigerator bottom ice maker not working

Refrigerator Water Line Frozen

Sometimes, a Frigidaire refrigerator ice maker not making ice is due to frozen water clogging the supply line. Frozen water will restrict or completely block water going to your fridge.

To check the supply line yourself, start by moving the refrigerator to look behind it for the supply line. Unplug the unit and turn off the water supply. You can defrost the line in a few ways.

If you have time to kill, leave the refrigerator off for a few hours to let it defrost. For more immediate results, blow a hairdryer over the line. If your Frigidaire refrigerator ice maker not making ice persists, it may be time to call in a professional

Ice Maker Error Code

An easy way to find the cause of your ice maker not making ice is to check the control panel. If you see an error code, look it up in the owner’s manual or online. It will tell you if a part has failed and may indicate one of the above problems.

Refrigerator Water Filter Clogged

If your ice maker isn’t producing enough ice or the cubes are small, the culprit could be a clogged water filter. Before water goes to the ice maker or water dispenser, it flows through the filter to get rid of any impurities. Over time, the filter will reach it’s capacity and will clog up, restricting water flow.

Luckily, you can easily fix this by replacing the water filter. To find out where the filter is located on your specific model, look in the owner’s manual or look up your Frigidaire model online.

Tip: Replace the water filter in your refrigerator every 6 months, so you know your water is always clean and fresh. A good indication it needs to be replaced is if your ice tastes bad!

Frigidaire gallery refrigerator bottom ice maker not working

For ice maker repair near Minneapolis, give D&T Appliance a call. We’ll have your refrigerator ice maker working in no time!

Having ice ready whenever you want or need it is a luxury we all take for granted, that is, until you reach to get some ice from the freezer and there is none.

Ice makers fail. It's an unfortunate reality of owning a refrigerator with an ice maker.

On the bright side, ice makers are also relatively simple machines that, for the most part, all operate the same way. And you may be able diagnose and repair a faulty ice maker yourself before forking over cash for an expensive service call.

Here's how to fix some common ice maker problems.

When ice is not ejecting

If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. Instead, it's most likely a mechanical or electrical problem.

Cause: When moving things around in the freezer, it's not uncommon to accidentally nudge the control arm into the off position, which halts production of ice.

Fix: This is an easy fix. Locate the metal control arm and move it to the down or on position.

Cause: If the control arm is in the on (down) position and the mold is filled with ice, the problem likely lies with the motor, gearbox or electrical connection.

Fix: Start by making sure all electrical connections are properly seated. Slide the refrigerator out from the wall, turn off the water supply valve and disconnect it from power. Locate the quick release plug on the back wall inside the freezer. Unplug the connection it and reconnect it to ensure it's fully connected.

Manually remove any remaining ice from the mold by adding some water and letting it sit for a minute. The ice will begin to melt and should be easier to remove.

Restore power to the refrigerator and lift the control arm to the off position. Lower the control arm back down and wait for approximately 10 seconds for the solenoid to engage and fill the mold with water.

Wait three to four hours for the ice to freeze and see if the ice now ejects. If not, it's likely that you will need to replace the motor or gearbox.

When it's not making ice at all

If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line.

Cause: A common cause for a clog is frozen water in the line.

Fix: To repair a frozen line, slide the refrigerator and unplug it. Locate the shut-off valve, typically underneath the sink or behind the refrigerator. Turn the valve to the closed or off position. Fill a turkey baster with warm water and pour the water over the water line. Alternatively, you can defrost the water line with a hair dryer or by letting the refrigerator sit unplugged for upward of two hours.

Restore power to the refrigerator and listen for the water supply to fill the ice mold.

If the clog is anything but translucent, consult with a professional for help removing the clog.

Cause: There is also a possibility that the water filter for the ice maker is clogged.

Fix: Locate and replace the water filter. Filters for ice makers are typically located inside the refrigerator (to keep them from freezing).

When cubes are too big or small

Cause: If the ice crescents are too big or there is no clog and they're still too small, chances are, the ice maker just needs a little adjustment.

Fix: To adjust how much water the ice mold is filled with each cycle, first remove the cover from the ice maker. It's the white plate on the frontmost part of the ice maker assembly and it should pull off rather easily. If you're having difficulty removing it, use a flat head screwdriver to gently pry it away from the housing.

Under the cover, you should see a screw and spring assembly, along with a plus and minus indicator. This controls the dosing for water. Screw in (toward the minus symbol) to decrease the amount of water per dose and out (toward the plus) to increase the amount of water per dose.

The reset button on a Frigidaire ice maker is usually located behind the control panel. To access it, you will need to remove the control panel. Once you have removed the control panel, you should be able to see the reset button. Press and hold it for 5 seconds to reset the ice maker.
This usually is due to the water filter being clogged or a restricted water supply. It is recommended to change the water filter first but if the condition still occurs then you want to check for a saddle valve, a water valve not turned on all the way or a kinked water supply line.

Why is my bottom freezer not making ice?

If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Cause: A common cause for a clog is frozen water in the line. Fix: To repair a frozen line, slide the refrigerator and unplug it.

How do I reset my bottom freezer ice maker?

To reset any ice maker, first make sure the feeler arm isn't stuck. If it is, push it down so it knows to keep working. Otherwise, check for a reset button on the ice maker and hold it down for 10 seconds. If that doesn't work, turn off and unplug the ice maker for up to 15 minutes for a hard reset.