Customer Identification Policy Show
What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents. Children's Online Privacy Policy Commonwealth Credit Union does not knowingly collect, nor is our Web site designed or directed, to use personal information from children under the age of 13 without containing verifiable consent from their parents. Should a child whom we know to be under the age of 13 send personal information to us, we will only use that information to respond directly to that child, seek parental consent or provide parental notice. Additional Policies & Disclosures Important Security
Information Please note:
Responding to E-Mail and Internet-Related Fraudulent Schemes
We make sure our technology is user-friendlyFirst-class service. You'll get that any time you walk into any Commonwealth Credit Union branch. And you'll also get it every time you log onto our website, open our app, or call us on the phone. ACCESS WHEN YOU NEED ITONLINE BANKINGClick above or on the orange SECURE LOGIN button in the top right corner of your screen. MOBILE BANKINGCCU Mobile and CCU Card Monitor + make it easy to manage and stay in control of your money. Online BankingHandle financial matters early in the morning, late at night, or during a few spare minutes in your busy day. With 24/7 Online Banking, we operate on your schedule - not the other way around.
Mobile BankingYou can also manage your money from anywhere your day takes you with our free mobile app, CCU Mobile. Pay bills, deposit checks, transfer money, monitor activity, and much more from your smartphone or tablet. TellieNo waiting on hold. No elevator music. When you use our automated phone banking service, you'll always get a direct connection to your accounts. To access the "Tellie" 24-Hour Phone Teller, call 1-(502)-564-5463 or 1-(800)-435-5463. eStatementsWhen you sign up for eStatements, you can easily access account details while enjoying better security and reducing paper use.
To sign up for eStatements:
Account-to-Account TransfersMany of our members also do business at other financial institutions. So we've made it easier to transfer funds between your Commonwealth Credit Union accounts and those at other banks or credit unions. You'll find our Account -to-Account service within Online Banking. Just click the "Set Up New Accounts" button, provide information about your outside accounts, and start transferring funds. NATIONWIDE ATMSOver 389,000 surcharge free ATMs nationwide! Access to cash when you need it - thanks to our partnerships with the Allpoint, Alliance One, and CULIANCE, and CO-OP Networks. How to Set Up Online and Mobile BankingLet us walk you through setting up your online and mobile banking experience! Commonwealth Credit Union is a full-service, not-for-profit financial institution with branches throughout Kentucky, serving as the official credit union of the University of Louisville. Don't leave home without yourWallet!We understand how important it is to be able to pay when you're on
the go - without having to worry if your purchase is secure or not. You can use your Commonwealth Credit Union cards with Apple Pay, Samsung Pay, and Google Pay. How long does it take a check to clear with Commonwealth Credit Union?Checks will be held for 2 business days.
How long does mobile deposit Take Commonwealth Credit Union?Special Rules for New Accounts
If you are a new customer, the following special rules will apply during the first 30 days your account is open. Funds from electronic direct deposits to your account will be available on the next business day after the day we receive the deposit.
How soon are funds available after mobile deposit?Unless a hold is placed, deposits on a business day before cutoff time will be processed that night and are generally available the next business day.
How long does a mobile deposit Take First Commonwealth Bank?Your deposit will appear within online banking and mobile banking the next business day as well. The remaining funds will be subject to a 3-day hold and will be made available on the morning of the 4th business day after the deposit is made.
|