Unitedhealthcare choice plus phone number for providers

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UnitedHealthOne® Plans
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FIND A PROVIDER  |  UnitedHealthcare Choice Plus Network

Click on the View providers button below to search for health care professionals in your network.

Helpful Cost Estimates

This provider search tool also shows information about the cost of care. Look for providers labeled "Premium Care Physician", which indicates the provider meets the criteria for providing quality and cost-efficient care. Click on a specific provider to view average cost estimates for office visits and treatments for illnesses and conditions within your area.
Important: Please verify the provider is still in the network prior to your next visit and before receiving any services.

Additional Resources

View Providers

Note: Provider search requires IE 11.0 or greater. If you are currently using a version less than this, please update your browser.

Home United Healthcare Choice Plus

The United Healthcare (UHC) Choice Plus plan is a PPO plan that allows you to see any doctor in their network – including specialists – without a referral. United Healthcare has a national network of providers; however, you may use any licensed provider you choose. 

There are two levels of coverage under the plan. Your level of coverage is determined each time you receive care, depending on whether you use a network or non-network provider. Your out-of-pocket costs under both levels of coverage may include office visit copayments, deductibles and coinsurance.

Plan Summaries

  • UHC Choice Plus Plan Summary
  • Summary of Benefits and Coverage
  • Medical Plan Summary for those living outside U.S. (2021)
  • Summary of Benefits and Coverage for those living outside U.S.
  • Pharmacy Benefit Summary – CVS Caremark (2021)
  • Pharmacy Benefits Summary – CVS Caremark (2022)
  • Participating CVS Caremark Pharmacy Locator Tool

Accessing Care

In-Network: This level of benefits applies when you use a physician, specialist or other provider who is a member of the UnitedHealthcare Choice Plus network. By utilizing in-network providers, you will pay lower copayments, deductibles and coinsurance than you will using out-of-network providers. There is no penalty for seeking specialist care without a referral.

Out-of-Network: This level of benefits applies when you use a provider who is not a member of the UnitedHealthcare Choice Plus network. You will still be covered under the plan, but you will pay higher copayments, deductibles and coinsurance than you would by using Choice Plus providers. In addition, you are responsible for any amounts that exceed covered charges. Covered charges are pre-determined usual, customary and reasonable charges for a particular service. Covered charges may vary from one geographical area to another. Additionally, out-of-network providers may require you to pay at the time of service and file a claim with UHC in order to be reimbursed.

Finding a Doctor
The United Healthcare Choice Plus network is a national network of providers. To locate a medical provider, go to UHC’s on-line directory, or contact UHC member services by phone at 1-888-332-8885.

Mental Health/Substance Abuse
The Plan provides inpatient, intermediate and outpatient care. There is a network of United providers (United Behavioral Health), but you may go to any provider. Benefits are paid differently, depending on whether you use network or non-network providers. Please note that out-of-network benefits will be paid according to predetermined covered charges and you will be responsible for remaining balances.

Prescription Drug Plan
Participants in the United Healthcare Choice Plus plan will also be enrolled in a prescription drug plan insured by CVS Caremark. You will receive two ID cards – one for medical services from UnitedHealthcare and one for prescription drug coverage from CVS Caremark. In addition to filling prescriptions at CVS retail locations, you can utilize the more than 68,000 network pharmacies including independent and chain locations.

Find a participating network pharmacy using the CVS Caremark Pharmacy Locator. Participating pharmacies include CVS, Rite Aid, Walgreens, Safeway, Giant, Harris Teeter and many more.

Filing a Claim

When you use a network provider, that provider will submit your claim to UnitedHealthcare on your behalf. UHC will pay the provider as determined by plan rules and send you an Explanation of Benefits (EOB) which details for you the total amount billed by the provider, the amount that UHC paid, and the amount for which you are liable. Your provider will send you an invoice for the amount for which you are liable (if any).

What is UHC Choice Plus network?

The United Healthcare (UHC) Choice Plus plan is a PPO plan that allows you to see any doctor in their network – including specialists – without a referral. United Healthcare has a national network of providers; however, you may use any licensed provider you choose. There are two levels of coverage under the plan.

Is UnitedHealthcare choice plus a high deductible plan?

The UnitedHealthcare Choice Plus 1500 option is a high deductible health plan. Employees who enroll in this plan pay the full cost for all health care services received until the deductible is met.

Is UMR the same as UHC?

UMR is a wholly owned subsidiary of UnitedHealthcare, a part of UnitedHealth Group. UMR is a third-party administrator (TPA) and not an insurance company. UMR delivers solutions for self-funded employer groups to ensure claims are paid correctly according to the member's benefit plan.

How do I order items from UnitedHealthcare?

You can also order by phone at 1-888-628-2770 (TTY: 711) or online at https://www.cvs.com/otchs/uhc. You order from a list of approved OTC items, and OTC Health Solutions will mail them to your home address.