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NEW YORK - Verizon is now offering consumers a single, convenient toll-free phone number to contact the company, greatly simplifying the process of reaching the correct customer service area. The new number, 1-800-VERIZON (1-800-837-4966), replaces more than 100 toll-free numbers used in the past by Verizon wireline customers. It creates a quick, more efficient way for Verizon wireline telephone, high-speed Internet, and FiOS Internet and TV customers from coast to coast to speak to service representatives who can answer billing questions, process orders for new services and repair requests, and provide technical support. The new number was introduced market by market across the country over the last few months. Already, more than 40 percent of all calls to Verizon from residential wireline customers are made via 1-800-VERIZON. Other Verizon services will be added to the number in the future, and the other toll-free customer-service numbers will be gradually phased out. "Instead of asking customers to figure out which number to call for what, one number is now all they'll need," said John Comisky, vice president of operations at Verizon. "It makes life much easier for our customers." IT Innovation Enables Customers to Get Assistance Faster After dialing 1-800-VERIZON, customers first hear an automated "greeter" that recognizes either word commands or number prompts to obtain a particular area of assistance, automatically routing the call by geographic region and function. Once a customer's specific need is identified, the call is directed to the proper service representative, regardless of whether the call originated from a landline or wireless phone. Early results from customers using the one-number contact show a significant, and growing, increase in calls going to the right place the first time. The simpler process is helping customer communications while making more efficient use of service representatives' time. "We implemented leading-edge technology to create a seamless process that our customers grasp intuitively," said Kamil Hajji, Verizon IT director and lead architect of contact center technology. Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving more than 80 million customers nationwide. Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce of nearly 224,000 and last year generated consolidated operating revenues of more than $97 billion. For more information, visit www.verizon.com. #### Related ArticlesWe are here to help. Sales: Call 1.888.231.4099 to speak to an agent from 8:30 AM to 6:00 PM ET, M-F. Service: Call 1.877.596.7577 to speak to an agent from 8:30 AM to 6:00 PM ET, M-F. Log In or Repair: For 24x7 repair issues call 1.800.VERIZON (1.800.837.4966) and follow the prompts. Accessibility Resource Center Skip to main content Personal Business Stores Español Sign in
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Choose your cart Mobile solutions Home solutions Stores Español Personal Business end of navigation menu Get the positive Verizon customer service experience you deserve. I am an existing customer My Verizon Business Login Log into your Verizon business account to access business resources, account details, and small business rewards. Log in to My Business Speak with a Customer Service specialist Speak with a Customer Service representative Please contact us with your questions and concerns related to business Fios internet and business phone by calling the customer service number. 1-877-596-7577 I am a new customer Want to set up new Verizon Business services? If you are a new customer looking to get your business set up with Verizon services, call and speak with one of our agents today! 1-855-520-2088 FAQ Please take a look at our frequently asked questions to see if we have a solution for you. See FAQ  Get unparalleled support with Verizon Business customer service.Verizon Business customer support is second to none in providing assistance and answers to questions about services and equipment. You will receive prompt, efficient service during each call, whether you’re in your office or on the go. For questions or issues regarding your Verizon Business account, call the Verizon customer service phone number: 1-877-596-7577. Representatives are available during Verizon business hours: Monday - Friday from 8:30 a.m. - 5 p.m. ET. For 24/7 help with Verizon Fios equipment such as routers, phones, remotes, and Set Top Boxes, call the Verizon tech support phone number: 1-800-VERIZON (1-800-837-4966) Getting help with all your Verizon Wireless business needs is simple
with Verizon Wireless business customer service. You can log into your My Business account online at any time, or call Verizon Wireless customer number at 1.877.596.7577 to speak with a customer service representative. Verizon Wireless customer service hours are from Monday to Saturday between 8.30 a.m. to 5 p.m. ET and Sunday from 8 a.m. to 7 p.m. ET Verizon Wireless Customer Service Small business products built with your company in mind.Verizon products and services tailored for small businesses. Fios Internet for business Get affordable internet service and reliable speeds for your company with Verizon Fios for Business. Fios for Business Business Digital Voice Stay connected with voice services from Verizon—including analog and digital phone systems. Business Digital Voice Fios TV for business Deliver a better experience for customers and employees with customizable packages from Fios TV for business. Fios TV Verizon business bundles Get voice, internet, and wireless service for one affordable price. Verizon even gives you credit for early termination fees. Small business bundles Medium business products built with your company in mind.Verizon products and services designed for medium businesses. Fios Internet for business Stay ahead of the competition with blazing-fast business internet speeds from Verizon. Fios for medium businesses Verizon business VoIP Boost communications with Verizon Virtual Communications Express—a digital phone service. Business VoIP Dedicated internet Receive the consistent actual speed you need from your business internet with Verizon Internet Dedicated Services. Dedicated internet Private IP Get a private business network to protect your company, provide stability, and connect locations. Private IP Verizon medium business bundles Run your business—with fewer moving parts—by combining products such as voice, internet, and data with Business Connection. Verizon business connection Frequently Asked Questions
Verizon Business customer serviceYou can contact Verizon customer service by phone at 1-877-596-7577, Monday through Friday, 8:30 a.m. to 5 p.m. ET. You can contact Verizon business technical support 24/7 by phone at 1-800-837-4966. Contact Verizon business by calling the customer support line at 1-877-596-7577. A business specialist will assist you with any questions or concerns you may have. Verizon customer service hours are Monday - Friday, 8:30 a.m. - 5 p.m. ET. Specialists can be reached at 1-877-596-7577. Verizon technical support is available 24 hours a day, 7 days a week and can be reached at 1-800-837-4966. There is currently no email address available for Verizon Business customer support. You can contact a customer service representative at 1-877-596-7577. Contact a sales representative at 1-855-520-2088 to learn what Verizon business solutions are available to you. Verizon small business rewards give you points for every dollar you spend on qualifying services (Business Digital Phone, Verizon Fios Internet for Business, high-speed internet, Fios TV, etc.). You’ll receive 1 point for every $1 spent. Points can be redeemed for gift cards to businesses such as Amazon and Starbucks. Verizon business accountContact a sales representative at 1-855-520-2088 to learn more about Verizon business accounts. You can call a Verizon Wireless customer service representative at 1.833.520.1738 to begin setting up your account. Verizon Fios Internet for BusinessYou can contact Verizon FIOS business customer service 24/7 at 1.800.837.4966.
Verizon Business Digital Voice
Verizon Business WirelessYou can contact Verizon Business wireless customer service by phone at 1-877-596-7577 Monday through Saturday from 8 a.m. to 7 p.m. ET and Sunday from 8 a.m. to 5 p.m ET. You can contact Verizon wireless tech support by phone 24/7 at 1-800-837-4966. Verizon Business wireless customer service does not operate 24/7. You can call 1-877-596-7577 Monday through Saturday from 8 a.m. to 7 p.m. ET and Sunday from 8 a.m. to 5 p.m ET. Verizon Fios TV
Verizon Fios TV operates through a fiber-optic internet connection rather than through a regular cable line. You can get a customized package that allows you to choose the channels you want, and you can opt for the Fios TV Local plan for an additional 15+ channels. Click here to learn more about Verizon Fios TV for business. Click here to visit the Fios TV support page to find instructions on how to fix common problems, learn to set up devices, and get more information about your Fios TV. You can also call the 24/7 Verizon tech support line at 800-837-4966 to speak with a specialist. This site is a US Consumer site. You can learn more about our site and privacy policy. × How do I speak to a live Verizon agent?Service: Call 1.877.596.7577 to speak to an agent from 8:30 AM to 6:00 PM ET, M-F. Log In or Repair: For 24x7 repair issues call 1.800.VERIZON (1.800.837.4966) and follow the prompts.
What is Verizon Wireless tech support number?How do I know if I should call either a Tech Support Pro agent or the regular tech support number for Verizon? There is only one number to call for all your tech support questions: 800-837-4966.
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