How do you find your samsung account

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Your Samsung Account has multiple benefits: it enables you to keep Samsung apps synced across your Samsung devices, gives access to Samsung Pay, enables you to get news and discounts, and use the Find My Mobile service to keep track of your phone, amongst others.

Your Samsung account ID will normally be your email address. To reset your password or find your Samsung Account ID, visit the Samsung Account homepage.

First, make sure that your device is connected to a Wi-Fi or data network.

Set up a Samsung Account Click to Expand

1 Go to settings then tap cloud and accounts or accounts and backup if you do not see this option go to step 2

2 Tap "Accounts". If you do not see this step, go to Step 3.

3 Tap "Add Account" .

4 Tap "Samsung account".

5 Tap "Create Account" to create a new account, or "Sign in" to sign in to an existing account.

If you are setting up your account for the first time you will be prompted to read the Terms and Conditions. Tap "Agree" to continue.

Please note: You can click on the terms in bold to read the details.

Fill in your email address, choose a password, enter your first and last name and date of birth, then tap "Create account".

Verify your email address by clicking on the link sent to you via email.

6 Your Samsung Account is now set up on your mobile device.

Log in to a Samsung Account Click to Expand

Once you have set up your Samsung account on your phone, you will be automatically logged in on that device. You can also log into your Samsung account on your computer by following the instructions below.

2 Click “Sign in”.

3 Enter your email address and password and click “Sign in”.

4 Enter the two-step verification code sent to your phone and click “Verify”.

Remove a Samsung Account Click to Expand

To remove a Samsung Account from your device, you need to know the password. If you have forgotten the password, first reset the password online, then log in and remove account by following the instructions below.

If you can't access the email address linked to your Samsung Account, you will need to perform a factory reset using the buttons on your device.

1 Go to "Settings", then tap "Accounts and backup" or "Cloud and accounts". If you do not see this screen, go to Step 2.

2 Tap "Accounts". If you do not see this step, go to Step 3.

3 Choose the account you would like to remove.

4 Tap "Personal info".

Please note: if the message "Processing failed" is displayed, make sure that your device is connected to the internet via a Wi-Fi or data network.

5 Tap the More options icon. Tap "Remove account", then tap "Remove".

6 Enter your Samsung Account password, then tap "Done" to remove the account from your device.

7 Your chosen account will now be removed.

Change email address Click to Expand

If you want to change the email address associated with your Samsung account:

1 Go to "Settings", then tap "Accounts and backup" or "Cloud and accounts". If you do not see this screen, go to Step 2

2 Tap "Accounts". If you do not see this step, go to Step 3.

3 Choose the account you would like to change the email address for.

4 Tap "Personal info".

Please note: if the message "Processing failed" is displayed, make sure that your device is connected to the internet via a Wi-Fi or data network.

5 Tap the email address you’d like to change.

6 Tap “Change”.

7 Enter the new email address that you wish to use, then tap “Change”.

7 You will have to verify this change using a code sent to your phone.

Change password Click to Expand

1 Go to "Settings", then tap "Accounts and backup".

4 Tap "Password and security".

5 Tap "Change password", then tap "Next".

Please note: changing your password will sign you out of your account on all your devices.

6 Enter your current password and your new password, then tap "Save".

Reset password Click to Expand

Follow the steps below if you have forgotten your password or Samsung Account ID and you're locked out of your Samsung Account.

2 Click "Sign in".

3 Click "Find ID or Reset password?".

4 Select either "Find ID" or "Reset password", then enter the required information.

5 Check your email inbox, then click the link in the email you have received from Samsung Account.

6 Enter your new password and retype to confirm.

7 Your password has been reset.

Customise notifications Click to Expand

To manage which Samsung Account notifications you wish to see (or switch them off entirely):

1 Go to "Settings", then tap "Apps".

2 Tap the More options icon.

3 Tap "Show system apps".

4 Scroll down, then tap "Samsung Account".

5 Tap "Notifications".

6 Tap "General notifications", then tap to select your preferences.

Remove a notification Click to Expand

To remove a notification is currently displayed on your lock screen:

1 Tap and hold the notification.

2 Tap the switch to deactivate "Allow Notifications" or "Show Notifications".

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

We would love to know your feedback to help us improve. Please click submit to tell us what you think.

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