Ethernet says no internet but i have internet

A wired network connection should be as easy as plug-and-play, but sometimes, this is not the case.

Although the IT industry is steadily moving towards an era of wireless connections, there are still advantages to having a wired connection. One of the most notable benefits is that wired connections provide a reliable connection that is less prone to interference from external factors, like weather and other consumer electronic products than its wireless counterpart. As a result, many users prefer cabled connections to download information, stream high-quality videos, and play online games.

Despite wired connections being cheaper and easy to install, they can prove to be a headache when it comes to troubleshooting. For instance, you may be connected through an Ethernet cable, but you do not have access to the internet. The problem could be either your power source, the cable itself, or the internet connection. Let us find out how to fix this particular problem further.

Cause of the problem

State of the problem

Solution

Connected to the wrong network

avoidable

Turn off your Wi-Fi

Misconfigured setting on your device

avoidable

Change your device settings, check whether other devices can access the internet

Faulty network drivers

avoidable

Update drivers

Interference from device’s security software and firewall programs

unavoidable

Uninstall antivirus software, firewall programs, and other related files

Incorrect DNS servers or IP address

avoidable

Check and change your IP address, if necessary

  • What to do when Ethernet cable connected but no internet
    • Turn off the Wi-Fi
    • Confirm that other devices cannot access the internet
    • Check and update your drivers
    • Disable security software
    • Check your IP Address settings
  • Conclusion
  • Frequently Asked Questions
    • Why does my TV say connected but it has no internet connection?
    • Why is my Ethernet not working Xbox one?

What to do when Ethernet cable connected but no internet

Turn off the Wi-Fi

Before you begin to troubleshoot your device, turn off the Wi-Fi on your device. Believe it or not, this will tell you if the Ethernet is working or not. If your device has access to both Wi-Fi and Ethernet, it will give priority to the Ethernet, and you will be able to know if it is the Ethernet cable or your connection that is bad.

If it still does not offer you access, check whether you have disabled your Ethernet. Open your Network Adapters category on your laptop or desktop and check the Ethernet Device Card name. If you notice a computer icon with an arrow on it, your Ethernet is disabled. Proceed to right-click on the device name and click enable from the pop-up menu.

Confirm that other devices cannot access the internet

Ethernet says no internet but i have internet

Another crucial step to perform before troubleshooting your device is to check whether other devices can access the internet through the same Ethernet cable. Use another device, computer, or laptop and check whether it can go online without any issues.

If you find that other devices can connect properly, the issue could be a misconfigured setting on your device. Alternatively, if other devices can also not connect, the problem lies with the network equipment. If there is no internet connection on all devices, perform a quick test by disconnecting the Ethernet cable and connecting it directly to the modem. Once it proves to function correctly and you can access the internet, the issue is your router.

Check and update your drivers

The problem could also be that you have faulty network drivers. As a result, you need to update your network card drivers manually or automatically using various applications like Driver Easy. Go on your device manufacturer’s website and look for any update for drivers. Download them and try connecting to the internet again.

Disable security software

Unless there is no internet access on multiple devices, you might find that the issue could be emanating from interference from your device’s antivirus software. According to The Register, Avast’s free Antivirus software was reported to prevent many of its online users from accessing the internet due to a glitch in 2017.

Disable your security software to find out if the problem persists. Likewise, it is advisable to disable any third-party antivirus applications. It is also beneficial to run a malware scan as it could be a malicious app that might be tampering with your internet connection.

Check your IP Address settings

Ethernet says no internet but i have internet

When accessing a website, your device uses its DNS server to look up the IP address of that site. From time to time, these servers can experience problems, making it challenging to visit websites using their friendly domain names. For instance, it is like having a working mobile phone without a contact list. You can potentially call anyone, but you do not know anyone’s number.

Therefore, you may try diagnosing your network issue by ensuring that your device obtains a valid IP address. Type an IP address into your internet browser and check if the page loads correctly. For example, you can type in 216.58.197.78 (Google’s IP address). If it loads successfully, change your DNS server or flush your DNS cache to fix the issue.

Conclusion

There is no perfect formula for such network issues. However, you can easily fix this problem by ensuring that all your devices are set up correctly, and nothing is blocking the connection. By following the steps above, your internet connection should return. If you have tried all the above steps, but you still do not have an internet connection, call your Internet Service Provider as the issue could be on their end.

Frequently Asked Questions

Why does my TV say connected but it has no internet connection?

Once you ascertain that other devices can seamlessly access the internet, the issue is your network adapter and your device. However, if there is no internet access on other devices, the problem lies with your internet connection or the router.

Why is my Ethernet not working Xbox one?

Try plugging in the Ethernet directly from the modem without the router. There might be a possible IP conflict between the two devices.

Why is my Ethernet connected but no internet?

Check the Ethernet cable and connection. On your router, make sure the Ethernet cable is plugged into the correct Ethernet port—not the Internet port that's used to connect your modem and router. If one Ethernet cable doesn't work and you have another one nearby, try the other Ethernet cable to see if that works.

Why does my computer say no Internet connection when I am connected?

This error occurs due to different reasons, the most common being a change in your configuration settings like your IP address, which could cause your router to have problems connecting to the Internet. Any program, including an update to the operating system, can cause this problem.