El dorado seaside suites palms by karisma

• Elegant and romantic accommodations that are perfect for couples getaways
• Gourmet dining experiences serving up unique flavours with outstanding service
• Luxurious and traditional Mayan spa offering a host of tranquil treatments

Set along the stunning shores of Riviera Maya, the adults only El Dorado Seaside Suites offers intimate and upscale getaways in paradise. As soon as you step into the stylish lobby, your Gourmet Inclusive® vacation begins with a welcoming glass of sparkling wine. Spend your days soaking up the sun on the resort’s breathtaking stretch of white-sand beach with attentive wait service so you can enjoy your favourite cocktail without having to lift a finger. Explore the crystal-clear waters of the Caribbean Sea with non-motorized water sports and snorkel along Riviera Maya’s largest coral reef. Kick back and relax by one of the sparkling pools or work up a sweat with exciting resort-offered activities like beach volleyball, tennis, salsa lessons and more. You can treat yourself to ultimate rest and relaxation with a host of lavish treatments at the on-site Naay Spa ($). Indulge in a variety of dining options at restaurants serving up something for all tastes, from beachside barbecues to quick bites by the pool, local specialties and Asian fusion. When the sun goes down, take in live entertainment at Picadilly Circus, the resort’s on-site theatre, or sip on a nightcap at one of the stylish bars. After a day spent in paradise, retire to beautiful oceanview suites with lavish amenities like oversized balconies or terraces, stocked mini-bars and 24-hour room service.

Ervaar service van wereldklasse in El Dorado Seaside Suites, Gourmet All Inclusive by Karisma

El Dorado Seaside Suites is een resort aan de baai van Kantenah in de Riviera Maya. Het resort biedt de befaamde Gourmet Inclusive Experience, een full-service spa, 5 zoetwaterzwembaden, een tennisbaan en een fitnesscentrum.

Elke goed ingerichte suite beschikt over een hot tub voor 2 personen, satelliet-tv, een dvd-speler, een gevulde minibar met bier, frisdrank en water, een koffiezetapparaat en een gemeubileerd balkon of terras. De vloeren zijn van marmer.

De Gourmet Inclusive Experience bestaat uit 10 verschillende restaurants en 11 bars, waar u kunt genieten van Latijns-Amerikaanse fusiongerechten, authentieke Mexicaanse gerechten, moderne Italiaanse, Aziatische, een pub-achtige locatie en een barbecue op het strand. De bars kunnen buiten, bij het zwembad of in de lobby worden gevestigd.

U wordt ontvangen met een glas mousserende wijn en kunt genieten van het dagelijkse en dagelijkse activiteitenprogramma, bereid door het personeel van het resort, kajakken en snorkelen, badjassen en badhanddoeken, duiklessen in een van de zwembaden, en een sauna en stoombad in de spa.

Naay Spa biedt massages, een temazcal, gezichtsbehandelingen en speciale lichaamsbehandelingen. Er zijn ook een excursiebalie, een juwelier en een wisselkantoor aanwezig.

El Dorado Seaside Suites is verdeeld in twee prachtige secties - Palms en Infinity. U wordt omgeven door weelderige vegetatie, kokosnootplantages en authentieke Mexicaanse architectuur in de intiemere Palms, het oorspronkelijke gedeelte van het resort met uitzicht op de oceaan en de tuinen. Wie op zoek is naar opwinding zal in dit geheel nieuwe Infinity-gedeelte aan het water wachten, met een opvallende moderne inrichting, een adembenemend uitzicht op de oceaan en een terras of overloopzwembad in de buitenlucht. Dankzij de 24-uursroomservice kunt u nooit altijd uw suite verlaten, maar wanneer u op het strand verblijft vindt u op het strand kingsize Balinese bedden voor u klaar, zodat u door attente strandobers komt.

Stellen kunnen met name de locatie waarderen — ze gaven een score van 8,3 voor een reis voor twee.

El Dorado Seaside Suites, Gourmet All Inclusive by Karisma verwelkomt gasten van Booking.com sinds 25 jan 2010.
Hotelketen: Karisma Hotels

12899Reviews3237Q+A100Room tips

Traveler rating

  • Excellent9,521
  • Very Good2,185
  • Average710
  • Poor274
  • Terrible210

Time of year

  • Mar-May
  • Jun-Aug
  • Sep-Nov
  • Dec-Feb

Traveler type

  • Families
  • Couples
  • Solo
  • Business
  • Friends

Language

  • All languages(12,900)
  • English(12,427)
  • Spanish(233)
  • French(101)
  • More

Benjamin, Daniel, Jaidy, Maria, Gabo, Mike It’s wonderful this resort and the activities about the staff in here it’s to very good I really apreciate about the help in the resort and thanks to Benjamin he try to convince me every day for doing the activities

Date of stay: November 2022Trip type: Traveled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jazmarg wrote a review Yesterday

Denver, Colorado21 contributions15 helpful votes

There are a few things Eldorado did well. The resort is beautifully manicured. The entertainment was pretty good too. Day of the Dead festivities were a highlight. However, it wasn't even advertised and we didn't know until we came back to see the square all decorated. We would have probably made reservations had a personal concierge told us about the festivities. The cleaning staff did an amazing job of restocking and cleaning the rooms daily. That is where it ends though. I think if the resort put in as much passion as they did for the entertainment and manicuring the property as they did for the food service and operations, this would be worth going back to. The food was really really bad. We tried multiple 4 different restaurants throughout our stay and they were all subpar. Food was definitely repurposed from restaurant to restaurant and lacked variety. We couldn't even make reservations the first night because we got in after 4pm. This should be noted in the a welcome email so we can make sure dinner is all set for our arrived. We we told we had to eat at a horrible buffet. We tried ordering room service through the App which we were told to do. The next morning, breakfast never showed up. We ordered via the phone to be delivered at a specific time the next few days and it was an hour to an hour and half late. When people want to do excursions and need to get up and out, the timing matters. The mini fridge in one of our rooms leaked and after informing guest services, nothing was done other than a maintenance guy coming at 2 am to put a towel on the floor. It was never removed nor fixed. The jetted bath in 2 of the rooms leaked so much water from the spout, it drained onto the floor and we had to put towels down. In other words, the rooms are very dated. Drinks are heavily watered down and wine was always an upcharge. Needless to say, this wasn't the most amazing experience and in hindsight, I would skip this property in the future. It isn't worth your time or money when expectations of food and service are not met.

Date of stay: November 2022

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gillingham, England, United Kingdom25 contributions4 helpful votes

We had an amazing time during our 10 days vacation. We were very impressed with the quality and choice of food. All à la carte restaurant were really good. The staff @ the Bar / restaurant & the beach work so hard, they are all so attentive and professional. Our concierge was excellent and organized for my husband birthday few treats, like a birthday cake and bedroom set-up which was such a personal touch. Unfortunately reception team was not 5 star level, we had to deal with them on too many occasions during our stay and wasted lots hours as they we so slow and dismissive. We used the spa facility this was amazing best massage I have ever had. Such a nice experience. We also enjoyed the candle light dinner, was very romantic. The shows were also very good and beautiful to watch. The hotel ground is very well kept and we enjoy going to different area of resort. It was nice that there was no restriction.

Date of stay: November 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ryan wrote a review Yesterday

Manchester2 contributions1 helpful vote

What can I say about this resort it's unbelievable they've got everything you could possibly want multiple bars loads of pools and incredible beach. Loads of nights planned fire night. Mexican theme mirachi singers there's loads for everybody. We did some local cenotes also which we used collectivos was cheap. The staff are incredibly hardworking and will do all they can to make you happy.. Mudslides at the bar is a must and miami vice is also another big hitter... Our fave restaraunt was the Asian place and the Italians they were fantastic. We were given $1000 due to children being at a wedding we saw them once during our 2 weeks. Used the money for VIP nights spa treatments bottles of tequila. Was told about possible maintenence work during our stay by other guest on FB group we arrived and didn't have any issues cleaners are gardeners keep the place immaculate. Expierences others have had won't be the same you have. This place is incredible you won't be disappointed. We are already looking at booking again...

Date of stay: October 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

I had high expectations coming here and I can safely say that my experience went above and beyond. From the food and service to the entertainment was 10 out of 10, in particular Daniel, Benjamin, Jaidy, Maria and Gabo are fantastic at what they! Well done Guys!!!!

Date of stay: November 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

4 contributions1 helpful vote

We have had a lovely holiday at El Dorado and all the staff went above and beyond! The entertainment team, Daniel, Benjamin, Maria, Jaidy, Gabo always made sure we had fun and we loved playing volleyball every day with them! The food was really good, especially Klay Talay. We will definitely be coming back!

Date of stay: November 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Toni C wrote a review Nov 9

1 contribution

We had an amazing holiday at the El Dorado Seaside Suites! The room was huge, clean and comfortable, there was a huge variety of food and places to eat which were all delicious, and there were also so many different pools and beaches to explore throughout the day. There was always something going on with so much do to around the resort and the entertainment team made up of Daniel, Benjamin, Jaidy, Maria & Gabo were always full of energy and making sure you were having a good time! There was also lots of excursions and things to do outside of the resort, the Xplor adventure park is well worth a visit! 10 days was not long enough at this amazing hotel!

Date of stay: November 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

1 contribution2 helpful votes

Benjamin, Daniel, jaidy , gabo Mike, Maria fabulous staff great to play pool volleyball nice staff and activities to we come back the next year it’s amazing play and dance whit the guys doing and amazing job

Date of stay: November 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma

Responded 3 days ago

Dear J8641SIpaular Thank you for your wonderful review of your experiences at El Dorado Seaside Palms by Karisma, it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the El Dorado Seaside Palms by Karisma Kind Regards Your Hotel Management

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fantastic all inclusive holiday, amazing place with amazing food , company and entertainment team which was Daniel Benjamin jaidey and Maria were attentive, fun and catered to all of our needs, . Great fun and we couldn’t have asked for more. Can wait to come back.

Date of stay: November 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma

Responded 3 days ago

Dear 25kirstyb Thank you for such a wonderful review and for sharing your experiences with the TripAdvisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that El Dorado Seaside Palms by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico. Kind Regards Your Hotel Management

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Benjamin, jaidy, Maria, Daniel, Gabon and all the team are amazing!! So much fun and made our trip very enjoyable! Resort is amazing, our favourite restaurant is Klay Talay and will 100% return here in a heartbeat!

Date of stay: November 2022Trip type: Traveled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma

Responded 3 days ago

Dear Laurenh753239 Thank you for allowing us to host you during your recent visit and for taking the time to share your words of appreciation. We are thrilled to know you had such a wonderful stay at El Dorado Seaside Palms by Karisma and cannot wait for you to experience another Karisma experience with us. We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera! Kind Regards Your Hotel Management

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

How far is El Dorado Seaside palms from airport?

The distance between Cancun Airport (CUN) and El Dorado Seaside Palms by Karisma - Adults only - All Inclusive, Akumal is 77 km. The road distance is 84.5 km.

Does El Dorado Seaside Palms have a swim

SWIM-UP OCEANFRONT BAR Serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers, and full Gourmet Inclusive® premium drinks. Craving a drink while lounging? Do not lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the pool in front of the beach.

How many pools does El Dorado Seaside palms have?

SWIMMING POOLS El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That's why the resort boasts four freshwater swimming pools, with convenient swim-up bars.

What airport do you fly into for El Dorado Seaside Suites?

Cancun Airport is about 92Km from El Dorado Seaside Suites by Karisma - All Inclusive.