We’ll use this information to route your question to the appropriate representative. Show Select a Topic I have questions about my interest rate I have other questions regarding Coronavirus (COVID-19) I want to lower my monthly payments I want my payment amount to be based on my income (Income-Driven Repayment) I want to postpone my payments with a deferment or forbearance I want to know about postponing my payments while I'm in school I've reviewed the available options and am unsure which option is best None of these options apply to me I want to make a payment I want to know the status of a payment I want to know about making payments while in deferment or forbearance I want to know about a payment that was not applied as intended I want to know how payments are applied I want to know when I'm required to begin making payments on my loan None of these options apply to me I want to know about making one-time online payments I want to know about setting up Auto Pay, and the benefits of doing so I want to make adjustments to my one-time online and/or Auto Pay payment information I want to check the status of a one-time online and/or Auto Pay payment I want to know about applying my one-time online and/or Auto Pay payment as a refund or regular payment None of these options apply to me I'm currently in school or going back to school, and I want to know why I'm getting billed I want to report that I'm transferring or changing schools I want to report that I'm no longer attending school I want to apply for financial aid/a new loan I want to know the status of a disbursement or refund None of these options apply to me I want to learn about the Teacher Loan Forgiveness program I want to learn about the Public Service Loan Forgiveness program None of these options apply to me I want to know the status of a deferment or forbearance request I want to know the status of a repayment plan request I want to know the status of a loan forgiveness or discharge application None of these options apply to me I want to know account information, such as my account balance, interest rate, monthly payment amount, accrued interest, etc I want to know how much it would cost to completely repay my student loan (payoff amount) I want to know the amount of interest I paid on my student loan for tax filing purposes (1098-E form) I want to request documentation that is not available on mygreatlakes.org My loan was recently transferred to you, and I have questions None of these options apply to me I need to change my name I need to change my mailing address, phone number, or email address None of these options apply to me I'm having trouble logging into your website I'm having trouble changing my login information I'm having trouble downloading information None of these options apply to me I want to find out information about my consolidation loan I want help deciding if consolidation is the right option for me I have a question about my consolidation application I want to make changes to or cancel my consolidation application None of these options apply to me info Good to Know Learn more about the repayment options that are available to help you meet your responsibilities. Tell us about the document (mail, email, web page, etc.) you'd like in an alternative format. If you need all future communication from us in an alternative format, update your global Alternative Format Preference. Title of document you received How did you receive the original document? (if applicable) When did you receive the original document? (if applicable)We only provide alternative formats for documents that you've previously received within the past year. Format needed Federal Student Aid provides more than $125 billion in federal grants, work-study, and loans for students attending career schools, community colleges, and colleges or universities. Agency DetailsWebsite:Federal Student Aid Contact:Contact the Federal Student Aid Information Center Main Address:PO Box 1854 Email:
Toll Free:1-800-433-3243 1-800-621-3115 (Defaulted Loans) 1-800-557-7392 (Loan Consolidation) TTY:1-800-730-8913 1-877-825-9923 (Defaulted Loans) 1-800-557-7395 (Loan Consolidation) Forms:Free Application for Student Aid Form (FAFSA) Government branch:Executive Department Sub-Office/Agency/Bureau Popular Services from Federal Student Aid Information CenterApply for Aid for College Parent Agency
How do I contact student loans?For potential students, currently enrolled students, loan borrowers, and families, visit the “Contact Us” page, or contact Federal Student Aid at 1-800-433-3243 or by email at [email protected] to be directed to someone who can help you. Was this page helpful?
Are federal student loans forgiven?The Public Service Loan Forgiveness (PSLF) program forgives the remaining balance on your federal student loans after 120 payments working full time for federal, state, Tribal, or local government; the military; or a qualifying non-profit.
How do I know if I have federal student loans?Log in to StudentAid.gov using your FSA ID (account username and password) and select "My Aid” under your name. My Aid displays information on all federal loan and grant amounts, outstanding balances, loan statuses, and disbursements.
What is U.S. Dept of Ed Glelsi?Usdoe/Glelsi, which stands for U.S. Department of Education/Great Lakes Educational Loan Services, Inc., is a nonprofit student loan servicer and guarantor located in Madison, Wisconsin.
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Department of education phone number for student loans
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