Blue cross blue shield federal employee program benefits


Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the

Blue Cross and Blue Shield Association
© Copyright

Health Care Service Corporation. All Rights Reserved.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. In addition, some sites may require you to agree to their terms of use and privacy policy.

Florida Blue is the servicing agent for the Federal Employee Service Benefit Plan, the Blue Cross and Blue Shield Federal Employee Program® (FEP). This is a fee-for-service plan with a preferred provider organization (PPO) sponsored and administered by the Blue Cross and Blue Shield Association and participating Blue Cross and Blue Shield Plans such as Florida Blue. Health care benefits are available to federal employees, retirees, surviving spouses and eligible dependents.

FEP contract numbers begin with the letter “R” followed by eight numeric digits. The preferred provider network for FEP is Preferred Patient Care. FEP offers three nationwide options for federal employees and retirees (Standard Option, Basic Option and Blue Focus).

For additional information about FEP, click on the buttons below and visit fepblue.org.

HEDIS Measures & Reference Materials

  • HEDIS Measures Tip Sheets
  • Quality CAHPS Measures (coming soon)
  • FEP Quick Reference Guide 2022

Provider Communications  

  • Bulletins and FAQs 

Member Programs and Tools    

  • Access a complete menu of member wellness resources and tools here.

External Resources

  • Consumer Assessment of Healthcare Providers & Systems (CAHPS)

You can reach our FEP Customer Service at (800) 333-2227. Other important phone numbers can be found here.

WASHINGTON – The Blue Cross and Blue Shield Federal Employee Program® (FEP®) announced today that it will waive cost-sharing for coronavirus diagnostic testing, waive prior authorization requirements for treatment and take other steps to enhance access to care for those needing treatment for COVID-19 to ensure its members can swiftly access the right care in the right setting during the outbreak. 

These changes, which have been approved by the Office of Personnel Management, will ensure that nearly 6 million federal employees, retirees and their families have comprehensive, accessible care. They include: 

  1. FEP will waive prior authorizations for diagnostic tests and for covered services that are medically necessary and consistent with Centers for Disease Control and Prevention (CDC) guidance if diagnosed with COVID-19. 
  2. Similarly, FEP will waive any copays or deductibles for diagnostic tests or treatment that are medically necessary and consistent with CDC guidance if diagnosed with COVID-19.   
  3. FEP will increase access to prescription medications by waiving early medication refill limits on 30-day prescription maintenance medications. FEP will also encourage members to use 90-day mail order benefit. 
  4. FEP will also eliminate any cost share for prescriptions for up to a 14-day supply.  
  5. FEP will waive copays for telehealth services related to COVID-19.  

“As Americans continue to monitor the coronavirus outbreak, one thing they should not be concerned with is whether Blue Cross and Blue Shield will be there for them,” said William A. Breskin, senior vice president of government programs for the Blue Cross Blue Shield Association. “We take our members’ health very seriously and want to make sure there are no barriers to their seeking appropriate care if they become sick.” 

FEP and Blue Cross and Blue Shield (BCBS) companies are following CDC prevention guidelines and other federal recommendations and will continue to support and protect the health and well-being of its members, their families and the community. These actions will apply to all FEP members of the 36 U.S. and Puerto Rico-based BCBS companies, including those members located overseas, when applicable.

For more information on FEP’s policy changes, please visit www.fepblue.org for details on the expansion of benefits and services. Members can also call the National Information Center at 1-800-411-BLUE (2583). If you are not an FEP member and have questions about your health plan, please contact your local BCBS Company: bcbs.com/memberservices. 

About Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. 

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

What type of insurance is BCBS Federal Employee Program?

FEP offers a comprehensive suite of resources to help current and prospective members choose the best medical, dental and vision plan for them and their families, including the AskBlue medical, dental and vision plan finder tools, prescription drug cost tool and health cost advisor tool.

Is BCBS Federal Employee Program a PPO?

Anthem Blue Cross of California - Federal Employee Program (FEP) - PPO Accepted By These Sutter Hospitals & Medical Groups.

What is the difference between BCBS basic and FEP blue focus?

Standard Option gives you the flexibility to receive care both in and out-of-network. With Basic Option, you can enjoy no deductible with care from in-network providers. FEP Blue Focus offers quality healthcare coverage from in-network providers, plus budget-friendly benefits.

What state is BCBS Federal Employee Program?

They are responsible for processing claims and providing customer service to our members. BCBSA corporate headquarters are located at 225 North Michigan Avenue, Chicago, Illinois 60601.