Bath and body works candle refill policy

Q: Can you return candles to bath & body?

The company states that customers can return anything, anytime for any reason,” at its namesake or White Barn store banners and receive a full refund, but products are subject to the terms of its returns policy.

By now you’ve probably seen the post going around on Facebook about the free Bath & Body Works Candle but if you haven’t, let me fill you in…

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Your personal data that may be used
Can you return candles to bath & body?
Can you exchange candles at Bath and Body Works without receipt?
What is the limit on candles at Bath and Body Works on candle day?
Does Bath and Body Works rebrand scents?

Kristin Peden posted on Facebook saying:

Public service announcement!! Ladies how many of you shop for candles at bath and body works?? At Christmas mainly and birthdays I splurge and go and get about $200-$300 worth of candles for my family, friends, and myself. They are expensive candles. BUT they last forever and smell AMAZING!! Little did I know….YOU CAN TAKE THE EMPTY CANDLE JAR BACK TO BATH AND BODY AND GET A BRAND. NEW. FREE…YES
FREE CANDLE.
I called the store today and ask. Its legit
your welcome
also now I’m mad at myself because I can’t tell you how many old jars I’ve thrower away..

Kristin Peden

Now as you might imagine, that post has since received over 91,000 shares on Facebook.

Kristin Peden

So, it leaves the question, does Bath and Body Works give you a free candle in exchange for an old one?

Well, according to many current employees of Bath and Body Works, it is unfortunately, not true.

While Bath & Body Works has one of the most generous return policies, this sort of just takes advantage of that and is a lot like stealing.

So, no, you cannot return a fully used and old candle in exchange for a new one.

And honestly, it makes sense. I am sure this would cause Bath & Body Works to lose a lot of money and after all, they are a business.

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Can you return candles to bath & body?

The company states that customers can return “anything, anytime for any reason,” at its namesake or White Barn store banners and receive a full refund, but products are subject to the terms of its returns policy.

Can you exchange candles at Bath and Body Works without receipt?

You can always make a return at Bath & Body Works without a receipt. It's one of the many reasons Bath & Body Works make great gifts. Whether you're the one who made the purchase or not, you can always do returns, even with no receipt.

What is the limit on candles at Bath and Body Works on candle day?

Probably for our own good, Bath & Body Works limits the amount of candles we can get away with at 15. However, there are over 130 scents and 26 exclusives, so you can make those 15 candles as diverse as you want them to be!

Does Bath and Body Works rebrand scents?

If you have been a fan of BBW for a while, you probably know they recycle/repackage their fragrances ALL THE TIME. They do this for both Body care & Home Fragrances. They change the name, and sometimes the scent NOTES themselves, and sell them as NEW.