Provider ServicesIf you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services: Show
If you have questions: Phone:1-844-396-2330 Email:Fraud, Waste and Abuse ReferralsFraud, waste and abuse referrals can be made through the following avenues: Medicare/Medicaid Fraud Hotline:1-866-847-8247 Email usCompliance and Ethics Hotline:1-877-660-7890 Member Fraud, Waste and Abuse:1-800-600-4441 Receive email from AnthemAnthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? Please use Availity for inquiries like payment
disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days. Provider tools & resources
Interested in becoming a provider in our network?We look forward to working with you to provide quality services to our members. © 2005 - 2022 copyright of Anthem Insurance Companies, Inc. Serving Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc., © 2022 ©2022 Empire Contact Anthem HealthKeepers Plus Provider Services to reach staff in any of the following departments: Interpreter services are available over the phone or through telehealth. In
person interpretation services are available on a case by case basis and must be prior authorized. Requests can be scheduled up to one month in advance and no less than five days before a routine visit, or 24 hours prior to rendering acute care services. Anthem HealthKeepers PlusPhone: 800-901-0020 Fax: 866-408-7087 Anthem CCC PlusPhone: 855-323-4687 Fax: 866-408-7087
Receive email from HealthKeepers, IncHealthKeepers, Inc sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email. Did you know that most questions and issues can be resolved by using the Anthem HealthKeepers Plus self-service tools? Please use Availity
for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with a Healthkeepers, Inc. associate from within the Availity Portal. For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days. Other contactsCase/Utilization ManagementPhone: 844-533-1994 IngenioRx (Pharmacy)Phone: 833-253-4452 Long-term Services and Supports (LTSS)Provider tools & resources
Interested in becoming a provider in our network?We look forward to working with you to provide quality service for our members. Is Anthem the same as Blue Cross Blue Shield in Virginia?In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc. trades as Anthem HealthKeepers providing HMO coverage, and their service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123.
What is the customer service number for Blue Cross Blue Shield of Virginia?Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members.
How do I talk to a human at Anthem?Anthem's live chat option is a great way to reach us. If you have questions about using chat or your coverage, call Customer Service at 1-866-940-8306.
Is Anthem in Virginia?We offer health plans in Virginia that fit a variety of healthcare needs, including special programs to support better health.
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Anthem blue cross blue shield customer service virginia
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