Request Car Roadside Assistance Now
Do you need roadside assistance right now? Easily request the help you need through the MyAmFam app, online with My Account or give us a call anytime at 1-800-MYAMFAM (692-6326) for assistance.
What Is Included With Emergency Roadside Assistance Coverage?
American Family Roadside Insurance Services help pay for service and support when your car can’t make it to a repair shop. It includes:
Easy towing
If your vehicle isn’t running or is stuck on a road or in a parking area, roadside assistance will pay to have it towed to the nearest shop or garage so it can get the repairs it needs.
Battery jump
Dead battery? We’ll send someone out to give it a jump and get you back on the road.
Tire servicing
If you need a patch or tire change, our coverage will send a service person to help get you back on the road safely. This service doesn’t include the cost of the patch or tire, just the labor.
Gas and oil delivery
Out of fuel? We’ll bring the gas to your car, so you can get to where you are going. This service doesn’t include the cost of the gas.
Dependable locksmiths
Locked your keys inside your car? We’ve all been there! Emergency Roadside Service pays to send a locksmith to lend a hand. This service will get you into your car, but doesn’t include the cost of replacing your locks or keys if that’s necessary.
Roadside repairs
We will reimburse you up to one hour of mechanical labor at the breakdown location to get your vehicle up and running again or if this service is not available for your location, we’ll send a tow truck.
Download the MyAmFam App for On-the-go Auto Insurance
When you download the MyAmFam app, you’ll have quick and easy access to all of your insurance information no matter where you are. Whether you’re looking for roadside service or ready to file a claim, we’re at your fingertips 24/7 to help you with your coverage needs and questions.
What can the MyAmFam app help you with? Take a look:
- Roadside assistance
- Filing a claim
- Finding auto and glass repair shops
- Finding an agent
- Accessing proof of insurance cards
- Viewing your policy information
- Managing payments
Simple Billing for 24 Hour Roadside Service Coverage
Emergency Roadside Service uses “Sign and Drive” direct billing. No need to worry about upfront payments or reimbursement hassles! Learn more about American Family Insurance’s payment options for how you can get started today.
Get Car Insurance With Roadside Assistance
Curious about obtaining car insurance with roadside assistance? Connect with your American Family Insurance agent to discuss adding this coverage to your auto insurance.
AN Mobile is designed with you – the American National client – in mind.
To help with your insurance needs, here are the top features available to you:
-View policy information and details for an Auto, Home, Specialty Lines, Umbrella, Life, Annuity, and/or Health insurance policy
-Make a payment to a policy with your bank account or credit/debit card (when applicable)
-Report an Auto and/or Home insurance claim
-View Health claim history
and details
-View your Auto ID cards. Quick & easy – as it should be
There’s more! You can also:
-Log in with the same email and password you use to log into your account on AmericanNational.com
-Help us help you! Report an issue or send feedback directly to our development team
-Upload pictures and videos when you submit or review your Auto and Home claims
-Request 24-hour roadside assistance
-Check your Cashback℠ balances (where available)
-Enroll in paperless
(when applicable)! Save some trees & keep your info all in one place – your phone
Find Your American National/Farm Family Agent:
Have a question for your local American National/Farm Family insurance agent? AN mobile has you covered with quick access to your agent's contact information and website.
American National/Farm Family clients:
If you have technical difficulties with our app, you can report feedback through the app. If you’d like a message back, you can email
.
To use this app you will be asked to agree to American National's Mobile App Privacy Policy and Terms and Conditions after log in.
What’s New
Apr 4, 2022
Version 2.12.0
We’ve updated the way we verify bank account information when making payments in the app.
Ratings and Reviews
Payments
This app is a great improvement over the previous one. However, the phone number for customer service just goes to a survey and gets you nowhere. Also it would be nice if there was an option to pay your monthly bill through the app as well. Why else have a payments tab?
Hi Arykh, we can help! You should now be able to pay your personal lines bill through the app. Email me at . Once I get some basic information from you, we can look into why you are missing the bill pay functionality. Talk to you soon. -Justine.
Meh - Almost Useless
I’m not sure of the purpose of this app. The policy tab only lists auto policies; the remainder of my policies are not listed. The ID card tab just shows some text, and even states that it may not be acceptable proof of insurance. The roadside assistance tab gives you a phone number to call, instead of actually contacting help. Since the app won’t integrate with iOS Keychain, logging in takes me longer than pulling the cards from the glovebox. Maybe one day...
Can’t use it
I have yet been able to get in to see my info. Goes into the login screen, enter login info, says retrieving account info, then “error - there is a problem with your app. Sorry about that. Please close app and try again, or try again later.”
I’ve uninstalled and reinstalled a number of times and it’s always the same thing. I’ve sent a number of support tickets to them and nothing changes. I’ve been at this for almost a year.
I'll help you get this resolved. Please email me at . I'll get some information from you, then investigate why you are not able to see your policy information in the app. - Justine
App Privacy
The developer, American National, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
Seller
American National Insurance Company IncSize
53.1 MBCategory
BusinessCompatibility iPhone Requires iOS 13.0 or later. iPad Requires iPadOS 13.0 or later. iPod touch Requires iOS 13.0 or later.
Languages
Age Rating
4+Copyright
© 2016 American National Insurance CompanyPrice
Free- Developer Website
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- Privacy Policy
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