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Search by Device ID Enter Device ID, for example, PCI\VEN_10EC&DEV_8168&SUBSYS_99EB1019 Category: Home » usb » AMD Info: Model: AMD USB 3.1 Controller Driver Driver descriptionDownload driver AMD USB 3.1 Controller Driver version 1.0.5.3 for Windows 8, Windows 8.1, Windows 10 32-bit (x86), 64-bit (x64). File NameUSB_3.1_AMD_1.0.5.3.zip Link to file:
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Create an account on the HP Community to personalize your profile and ask a questionYour account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. 06-25-2022 02:40 AM HP Recommended
Operating System: Microsoft Windows 10 (64-bit) I have an HP Pavilion Desktop 570-POXX, running the latest update(s) of Windows 10. Ever since I bought the product I have been having problems with my USB ports. Whilst everything works normally after a reboot some of my USB ports stop working after a period of time, or after an (unasked for) reboot caused by Windows etc updating themselves (against my wishes). This is extremely annoying as every time I go to use my USB connected scanner it says I do not have one attached to the system, and when I go to upload photos from my phone it will not connect. Reboot and all works as it should. After many months of frustration I have finally identified the problem: In device manager the AMD USB 3.1 Extensible Host Controller 1.10 (Microsoft) reports "No driver installed" whenever the above occurs. If I then select to install or update the driver it reports "Driver is already installed" when it isn't(?). The only way out of this loop is to Uninstall the Device, requiring a reboot, then, hey presto, all is working and as it should be again! Checking in Device Manager after a reboot the driver is reported as installed and working properly. Such issues should not be occurring in quality products & operating systems of this vintage! And before you suggest it, I've already downloaded and installed the latest AMD drivers without fixing the problem. Any resolution that works permanently without stuffing up everything else on my computer much appreciated! Thank you Rob 1 ACCEPTED SOLUTION 06-29-2022 02:03 PM HP Recommended
Hi @RobK14 Welcome to the HP Support Community. Thanks for bringing this to our notice. I see that you are facing USB port-related issues on your system. Do not worry, we are here to fix it. May I know from when are you facing this issue? Did you make any hardware or software-related changes to it? Connect a USB device that activates the USB 3.1 eXtensible Host Controller Press Windows key +
X Right click each entry then click uninstall Exit then restart Windows 10 will then redetect them. Check if it now appears permanently. If not please follow the steps below and let me know the outcome of it: https://support.hp.com/lt-en/document/ish_3017455-2859555-16 Hope this helps! Keep me posted. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping. NIRVANA_95 1 person found this reply helpful Was this reply helpful? Yes No 12 REPLIES 12 DGroves 5,406 1,164 507 1,037 Level 12 Was this reply helpful? Yes No RobK14 Author 6 0 0 1,021 New member 06-25-2022 11:13 PM HP Recommended
Thanks for the reply - since it is not just the scanner affected (as advised in my post) it must be either device driver or OS, however this is the only way I can draw the issue to the attention of the manufacturers (I hope?).... Am I dreaming that they actually listen to anyone???? Was this reply helpful? Yes No DGroves 5,406 1,164 507 985 Level 12 06-26-2022 08:45 PM HP Recommended
this is a user to user forum, it's unlikely that you will get free non warranty support from HP on this forum all the HP mods can do is point you to either paid support for out of warranty systems or to in warranty support Was this reply helpful? Yes No 06-29-2022 02:03 PM HP Recommended
Hi @RobK14 Welcome to the HP Support Community. Thanks for bringing this to our notice. I see that you are facing USB port-related issues on your system. Do not worry, we are here to fix it. May I know from when are you facing this issue? Did you make any hardware or software-related changes to it? Connect a USB device that activates the USB 3.1 eXtensible Host Controller Press Windows key +
X Right click each entry then click uninstall Exit then restart Windows 10 will then redetect them. Check if it now appears permanently. If not please follow the steps below and let me know the outcome of it: https://support.hp.com/lt-en/document/ish_3017455-2859555-16 Hope this helps! Keep me posted. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping. NIRVANA_95 1 person found this reply helpful Was this reply helpful? Yes No RobK14 Author 6 0 0 890 New member 06-29-2022 04:57 PM HP Recommended
Thank you for your response. The issue has been plaguing me since I purchased the processor new. Shortly after purchasing it I received notification of a ROM update aimed at fixing acknowledged issues with the USB port mounted on the front - this fix was downloaded and applied. The problem continued off and on with that and other USB ports associated with the 3.1 Controller, but did not appear to impact the other USB ports. It is only recently that I noticed the 3.1 driver issue as reported was the cause of the ports suddenly stopping working. Power option is set to never turn off on all USB ports incidentally. Uninstalling the 3.1 driver and rebooting worked each time, but only for a short period (hours, sometimes days) before reoccurring. Following your advice I have uninstalled all the other Universal Serial Bus & Hub drivers and rebooted. Tip for others about to try this: leave the USB port to which your keyboard & mouse is attached until last! I have noticed that since I have uninstalled the 3.0 driver (not the one having the issues) and the Generic Hubs and rebooted, more USB ports have now appeared in Device Manager that were not there before and all appears to be working as it should including the 3.1 driver ports so far..... so perhaps it was one of the other drivers causing the problem, not the 3.1 driver itself? Will see how long all ports stay working this time, and keep you posted on the outcome. Fingers crossed & thanks! Was this reply helpful? Yes No 07-01-2022 12:38 PM HP Recommended
That's great! Sure, keep me posted if the issue persists. Hope this helps! Keep me posted. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping. NIRVANA_95 1 person found this reply helpful Was this reply helpful? Yes No RobK14 Author 6 0 0 817 New member 07-01-2022 03:11 PM HP Recommended
Problem has not reoccurred since taking your advice, so appears to have been fixed. A big thank you! Was this reply helpful? Yes No 07-02-2022 01:35 PM HP Recommended
That's great! I am happy to hear that. If you need any assistance in the future, you know where to find us. Hope this helps! Keep me posted. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping. NIRVANA_95 Was this reply helpful? Yes No RobK14 Author 6 0 0 740 New member 07-03-2022 02:51 PM HP Recommended
Spoke too soon. Went to use my computer this morning (it remains running overnight & Windows has probably been at it again....) - same old problem back again! Device Manager shows some entries under USB disappeared again, and Extensible Host Controller 3.1 says No Driver Installed exactly as reported before! Grrrrrr!!!!!!! Was this reply helpful? Yes No
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>. What is AMD eXtensible host controller?eXtensible Host Controller Interface (xHCI) is a computer interface specification that defines a register-level description of a host controller for Universal Serial Bus (USB), which is capable of interfacing with USB 1. x, 2.0, and 3. x compatible devices.
What is USB eXtensible host controller driver?The eXtensible Host Controller Interface (xHCI) driver helps the Universal Serial Bus (USB) ports to communicate with connected devices. This package includes the updated installer version of 1.6. 3.0.
Can I uninstall Intel USB 3.0 eXtensible Host Controller?Note: A supported Operating System must be installed prior to the installation of the Intel® USB 3.0 eXtensible Host Controller Driver. Note: Uninstallation of the Intel® USB 3.0 eXtensible Host Controller driver through the Device Manager is not a supported method and it's not validated.
How do I fix USB xHCI compliant host controller?There are some easy fixes to fix the issue on your device.. Fix 1 – Uninstall USB xHCI driver.. Fix 2 – Change USB selective suspend settings.. Fix 3 – Modify Registry Editor.. Fix 4 – Check for Windows Update.. |
Amd usb 3.10 extensible host controller driver
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