About this areaPhoenix
Best Western Downtown Phoenix is located in Downtown Phoenix, a neighborhood in Phoenix, and is in the entertainment district and near the airport. The area's natural beauty can be seen at Camelback Mountain and Japanese Friendship Garden of Phoenix, while Phoenix Convention Center and Arizona Science Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at State Farm Stadium, or consider a night out at The Van Buren. Visit our Phoenix travel guide Opens in a new window What's nearby
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About this propertyBest Western Downtown PhoenixTransformed hotel in the heart of Downtown Phoenix, renovated in 2018 Best Western Downtown Phoenix is located close to Phoenix Convention Center, and provides a free breakfast buffet, a terrace, and shopping on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi. Additional perks include:
All guestrooms at Best Western Downtown Phoenix include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
LanguagesCleaning and safety practicesEnhanced cleanliness measures
Disinfectant is used to clean the property High-touch surfaces are cleaned and disinfected Sheets and towels are washed at 60°C/140°F or hotter Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) Social distancingContactless check-in and check-out Protective shields in place at main contact areas Social distancing measures in place Safety measuresPersonal protective equipment worn by staff Temperature checks given to staff Masks and gloves available Hand sanitizer provided Individually-wrapped food options available for breakfast This information is provided by our partners. Property amenitiesInternet
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See similar propertiesPoliciesCheck-inCheck-in from 3:00 PM - midnight Early check-in subject to availability Late check-in subject to availability Express check-in Minimum check-in age - 21 Check-outCheck-out before 11 AM Express check-out Special check-in instructionsFront desk staff will greet guests on arrival For more details, please contact the property using the information on the booking confirmation Early check-in is possible if rooms are available. P Access methodsPetsPets not allowed (service animals are welcome, and are exempt from fees) Children and extra bedsChildren are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property
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The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You need to knowThis property is managed by a professional host. The provision of housing is linked to their trade, business, or profession Extra-person charges may apply and vary depending on property policy Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and high chair Safety features at this property include a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property We should mentionThis property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not served at this property Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly) Property is also known asBest Downtown Phoenix Phoenix Best Western Downtown Phoenix Hotel Holiday Inn Hotel Downtown-Ballpark Holiday Inn Express Hotel Phoenix Downtown-Ballpark Holiday Inn Express Hotel Downtown-Ballpark Holiday Inn Express Phoenix Downtown-Ballpark Holiday Inn Express Downtown-Ballpark Best Western Downtown Phoenix Phoenix Best Western Downtown Phoenix Hotel Phoenix Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark Express Phoenix Ballpark Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark Rating 5 - Excellent. 581 out of 1006 reviews" " Rating 4 - Good. 257 out of 1006 reviews" " Rating 3 - Okay. 83 out of 1006 reviews" " Rating 2 - Poor. 39 out of 1006 reviews" " Rating 1 - Terrible. 46 out of 1006 reviews" " 4.3/5Property conditions & facilities Traveled with partner Oct 14, 2022 Disliked: Staff & service, amenities I did not like that you need to request for your room to be cleaned daily if you don’t request in advance it’s not done. There was a lot of street construction going on several streets around hotel closed off Stayed
2 nights in Oct 2022 Traveled with group Oct 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities friendly & knowledgeable staff Stayed 1 night in Oct 2022 Traveled with family and small children, Business traveler Oct 3, 2022 Liked: Staff & service, amenities The hotel was fine, nothing spectacular but fine. The hotel was Outdated, our bathtub was old and peeling and stained, the toilet was hard to flush. But I didn’t complain about any of it because for the reason of my stay, it just wasn’t that important. The bed was actually super comfortable, so that was nice! Stayed 1 night in Sep 2022 Sep 30, 2022 Liked: Cleanliness, staff & service, amenities, property
conditions & facilities Front desk was wonderful, friendly, helpful and knowledgeable. The king bed is super comfortable and the mini fridge and microwave came in handy. The pool and hot tub were great and clean. The only thing that could use improvement is the shower head, it's either a thick downpour or a sharp and needle like halo of water that hurts and is too wide to do anything. Stayed 2 nights in Sep 2022 Traveled with family Sep 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really appreciated how friendly the staff was. The complimentary breakfast was fantastic. Stayed 2 nights in Sep 2022 Traveled with family and small children Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions
& facilities good option to visit chase field, 12 to 15 minute walk. Stayed 2 nights in Sep 2022 Traveled with family Sep 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great area, closed to downtown very convenient Stayed 1 night in Sep 2022 Traveled with group, Traveled with partner, Traveled with family Sep 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 4 nights in Sep 2022 Traveled with group Sep 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super secure hotel,
can’t even open lobby door without a key. Even the lobby bathroom requires a key. Only complaint in t is that we got there at 1230 room wasn’t ready, ok we understand. But we had ridden motorcycles for 400 miles to get there, tired and sweaty, and needed to clean up. We asked if they had a room we could just wash our face and change clothes. Said no, offered the lobby bathroom. And we are Diamond Club! Stayed 1 night in Sep 2022 Traveled with family and small children, Traveled with partner, Traveled with family Sep 19, 2022
Disliked: Staff & service, amenities, property conditions & facilities The room was a mess and everything was broken and not fixed or bothered to be clean when we checked in and they couldn’t clean it because they were “short staffed”. We didn’t bother to clean it ourselves we left it the way we got it. Very horrible hotel. I do not recommend. It’s
disgusting and disappointing! Stayed 1 night in Sep 2022 |