Personal Property
IMPORTANT NOTICE REGARDING DMV STOPS: All online payments made prior to midnight will be processed the following business day. All online payments made after midnight will be processed in two business days. DMV Stops are automatically removed on the day after the payment is processed, not the date of the payment. If you have a DMV Stop and need it removed immediately, pay in person at one of our five (5) locations where your DMV Stop will be released at the time of payment, or call (757)385-8142 to request that our staff verify the on-line payment to have the stop removed.
Pay via ACH/eCheck (no fee).
Pay with a major credit card (2.5% fee or $1.00, whichever is greater).
Please note our Return Check Policy as it includes any ACH/eCheck payments.
Real Estate Taxes
Pay via ACH/eCheck (no fee).
Pay with a major credit card (2.5% fee or $1.00, whichever is greater).
Please note
our Return Check Policy as it includes any ACH/eCheck payments.
Public Utilities/Works
Miscellaneous City Invoices
Miscellaneous invoices include Stop Arm Camera Citations and Red Light Citations. There are two ways to pay for these citations online. One option allows you to use your checking account (you will need your checking account number, bank routing number, the citation, and license plate number). The second option allows you to pay using a major credit card (an additional fee is applicable if you choose this method of payment). After selecting one of the links below, select pay without logging in here and choose, Stop Arm Camera Citation or Red Light Citation.
Reminder: You will need your citation number and license plate number to make a payment; partial payments are not accepted.
Pay via ACH/eCheck (no fee).
Pay with a major credit card (2.5% fee or $1, whichever is greater).
Please note Our Return Check Policy as it includes any ACH/eCheck payments.
Parking Tickets
IMPORTANT NOTICE REGARDING DMV STOPS: All online payments made prior to midnight will be processed the following business day. All online payments made after midnight will be processed in two business days. DMV Stops are removed on the day after the payment is processed, not the date of the payment. If you have a DMV Stop and need it removed immediately, pay in person at one of our five (5) locations where your DMV Stop will be released at the time of payment, or call (757)385-6435 to request that our staff verify the on-line payment to have the stop removed.
Pay via ACH/eCheck (no fee).
Pay with a major credit card (2.5% fee or $1.00, whichever is greater).
Please note our Return Check Policy as it includes any ACH/eCheck payments.
Methods of Payment
Pay in Person
Pay by Mail
V. Leigh Henderson, City Treasurer
Municipal Center – Building 1
2401 Courthouse Drive
Virginia Beach, VA 23456-9018.
If you do not have your bill, please note what you are paying and a bill/account number so that your payment will be properly applied.
Pay by Phone
Pay via the Treasurer's Local Payment Call Center at (757) 385-8968. Normal Center hours: Mon. - Fri., 8:30 a.m. to 11:00 a.m. and also 1:00 p.m. to 4:00 p.m. Call Center availability is subject to staffing constraints and taxpayers should expect longer wait times as due dates approach.
Please note our Return Check Policy as it includes any ACH/eCheck payments.
Pay
Online
Pay Personal Property Tax, Real Estate Tax, Parking Tickets online here as a one time payment without logging in, enrolling and creating a new profile, or simply logging in to your existing profile.
You will need your current bill available to confirm bill, account, or ticket number.
All online payments madeprior to 7:30 p.m. will be processed the following business day. All online payments made after 7:30 p.m. will be processed in two business days.
DMV Stops are automatically removed on the day they are processed, not the payment date. If you have a DMV Stop and need it removed, do not make your payment online.
*Online check transactions are subject to acceptance by your financial institution.
Returned Check Policy
Per Treasurer's office policy, a returned check charge of $35.00 is assessed for each returned item and includes any ACH online check payment as authorized by Code of Virginia 15.2-106.
Payment must be made by cash/money order/cashier's check by mail or by visiting one of our convenient locations. If payment is not received in full, the $35 returned check fee will be paid first with the remaining monies being applied to the account/bill.
Frequently Asked Questions
What are the procedures for processing a check payment?
- When a payment is received and processed by the Treasurer’s office, the check or ACH online check payment is submitted to the respective payee’s financial institution for payment.
- If the check is returned unpaid by the payee's financial institution, in most cases, the check is automatically presented again to the respective payee's financial institution a second time for payment. The length of time the check is presented for payment a second time depends on the payee's financial institution, but is usually between 2-5 business days from the date of the first submission.
- If the check is returned unpaid by the payee's financial institution a second time, the Treasurer's office is notified and a Notice of Returned Check letter is generated and mailed to the owner of the account which was paid. In addition, the
account owner and possibly the writer of the check will be placed on a cash only basis for one year.
I received a Notice of Returned Check for a payment I made at Parks and Recreation, why is the Treasurer notifying me?
The Treasurer is the custodian of all public monies and receives deposits from other city departments, in which we process and send to the city's financial institution. We are notified as the depositor of the funds and therefore we are tasked with
notifying the individual that made the payment.
What do I do if my financial institution made an error?
If a check is returned through no fault of your own, a letter is required to be submitted to the Returned Check Department from the respective financial institution to exonerate any additional fees which may be assessed, including but not limited to the $35 returned check charge and the rescinding of the cash only basis.
What do I do if my checkbook/purse/wallet was stolen and I had to close my checking account?
If a check is returned for the abovementioned reason, a letter is required to be submitted to the Returned Check Department from the respective financial institution to exonerate any additional fees which may be assessed, including but not limited to the $35 returned check charge and the rescinding of the cash only basis.
What do I do if I suspect that my check is lost in the mail?
If you suspect that your check is lost in the mail and you decide to place a Stop Payment on the check through your financial institution, please be advised that a letter from your respective financial institution to exonerate any additional fees which may be assessed, including by not limited to the $35 returned check charge and the rescinding of the cash only basis may be required if the Treasurer's office later receives and processes the check payment.
To insure that your payment is processed expediently in the future, we advise you to submit your payment with your bill and also notate what you are paying for, account/bill number applicable, and the department name. If you are using a banking service, we highly recommend you provide as much detail as possible on the memo line prior to submitting your payment. These services only provide a check and often times there is no memo and we have to determine which tax/bill from a wide variety of options to apply this to. Of course, we ask that you recognize that we have certain times of the year that we are processing more items than usual and this often delays payment processing. Your patience and understanding is appreciated. If you have given us sufficient time and your payment is about to become delinquent, prior to stopping your check and incurring unnecessary fees, please contact the Department that sent you the bill/notice.