time social security office open

What time is social security office open

How can we help? (En español)

You can use our online services to apply for benefits, check the status of your claim or appeal, request a replacement Social Security card (in many areas), get an instant benefit verification letter, and much more.

View our full list of online services

Looking for a local office?

Use one of our online services and save yourself a trip!

Popular Online Services:

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Print Your 1099

Apply For Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits

Find Help and Answers

  • Review Our FAQs
  • Request a Replacement Social Security Card
  • Request a Replacement Medicare Card
  • Appeal a Medical Decision

Still need to find an office near you?

Locate An Office By Zip

Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment1.

As we expand in-person service, we expect our offices to be very busy. We strongly encourage you to continue to go online, call us for help, and schedule appointments in advance.

How to Get Help

  • The best way for people with access to the internet to get help from Social Security is online at ssa.gov.
  • If you cannot use our website, call our National 800 Number (1-800-772-1213) or your local Social Security office for help. For quicker access to a representative at our National 800 Number, try calling early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time). We are also less busy later in the week (Wednesday to Friday) and later in the month.
  • If we are unable to help when you call our 800 number or local office, we will schedule an appointment for you by phone or in-person.
  • We may need to schedule you for an appointment at a later date or call you back to provide the service you are requesting.
  • The number of people a local office can help in person will depend on local health conditions and other factors.

What you should know before you visit

If you visit an office, please keep these very important points in mind:

  • You must complete a self-assessment checklist to see if it is safe for you to enter an office.
  • Everyone must wear a mask. We will provide a mask if you do not have one.
  • Hand sanitizer is available.
  • You may need to wait outside because space in our offices may be limited. Please plan for the weather.
  • If you do not have an appointment, you should expect long lines, especially during the busiest times in our offices: Mondays, the morning after a Federal holiday, and the first week of the month.

1 See if your office is only available by phone or only open for appointments

View a list of offices closed to in-person service (telephone only) or providing in-person service only by appointment at our Office Closings and Emergencies webpage.

What to know about hearings

If you are thinking about appealing a decision, or you have an appeal pending, we want you to know you have options that could help you have your hearing sooner.

  • We resumed offering some in-person hearings and we continue to offer hearings by online video and by phone. Online video hearings and telephone hearings are convenient, safe, and secure. Learn more about hearings options.
  • We continue to increase the number of in-person hearings. As our capacity grows, we will move to a more normal scheduling process.

Additional Resources

Is it time for your COVID-19 vaccine booster? Find free vaccines near you at www.vaccine.gov.

Social Security office hours are 9:00 a.m. – 4:00 p.m. Mondays, Tuesdays, Thursdays, and Fridays, and 9:00 a.m. – 12:00 p.m. on Wednesdays.

Most Social Security services do not require a visit to an office. People may create their my Social Security account, a personalized online service, at www.socialsecurity.gov/myaccount.

Through their my Social Security account, people can check personal information and conduct business with Social Security. If they already receive Social Security benefits they can start or change direct deposit online, and if they need proof of their benefits, they can download their current Benefit Verification Letter from their account.

People not yet receiving benefits can use their online account to get a personalized Social Security Statement, which provides earnings information as well as estimates of future benefits. Milwaukee residents may request a replacement Social Security card online if they meet certain requirements. The portal also includes links to information about other online services, such as applications for retirement, disability and Medicare benefits.

Many Social Security services are also conveniently available by dialing toll-free, 1-800-772-1213. People who are deaf or hard of hearing may call Social Security’s TTY number, 1-800-325-0778.

How do I speak to a human being at Social Security?

You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time).

What is the best day to call Social Security office?

If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8 a.m. and 7:00 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday.

How do I get the $16728 Social Security bonus?

How to get the $16,728 bonus in retirement?.
Work as long as you can: the later you retire the higher your benefit will be. Remember that 70 is the maximum age. ... .
Years worked: If you work less than 35 years you will have a reduction in your SSA check. ... .
High salary: with a high salary you will have a high retirement..

How long does it take for Social Security to answer the phone?

The amount of time you will wait on the phone to speak to a live representative can vary, based on when you call and what issue you need resolved. In 2021, the average wait time was just over 13 minutes, according to data from the Social Security Administration.

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