How to delete paypal account on app

Here is a comprehensive guide on how you can delete your PayPal account, whether it is for business or personal use. Follow the steps given below for the same.

By India Today Web Desk: PayPal is a free platform or financial service for making online payments. It is an instant, safe and secure method to send or receive money using a secure internet account. PayPal is used for both business and personal use as it allows you to pay for items and even set up a merchant account.

While it is beneficial to have a PayPal account, you may still want to delete it for several reasons. If your account has been hacked, if you want to switch to some other online payment platform, if your account is for a business that's no longer active, or even if you're simply planning to open a new account under a different email address.

However, there are some important things you need to know before deleting or closing your PayPal account.

Important things to check before deleting your PayPal account

  • Pay off balances: Before initiating the deletion process, you must complete or resolve any pending payments or issues associated with your account. If there are any unauthorized transactions, you may even contact customer service for the same.
  • Withdraw money: You will not be allowed to close your PayPal account if you still have money in it. Therefore, you need to first transfer your PayPal balance to any bank account or another PayPal account. You can even ask PayPal to send you a cheque for the said amount.
  • Create a copy of your transaction history: You must keep in mind that once a PayPal account is closed, then all the transaction history is gone forever. Therefore, it is important for you to keep a record of your transaction history (screenshot or take a printout) in case you need it in the future.

Steps to delete your PayPal account

Step 1: Log in to your PayPal account using a laptop or computer. You cannot delete a PayPal account using a smartphone.

Step 2: Click on the gear icon given in the top-right corner of the screen. This will open the ‘Settings' menu.

Step 3: In the Account section under the ‘Account options’ tab, click on the ‘Close your Account’ option.

Step 4: As you click on it, you’ll be reminded if you still have money in your PayPal account. You’ll also be prompted to use or transfer it before deleting your account permanently.

Step 5: Now, enter your bank details carefully in the input fields.

Step 6: Lastly, click on the option ‘Close Account’ to delete your PayPal account permanently.

READ MORE | Want to add your bank account to Paytm for UPI transactions? Here’s how you can do it

READ MORE | How to temporarily block your Paytm account, check here

Points to note:

  • You will not be able to reopen your same PayPal account once it is closed. However, you can open a new account under the same email address. Also, all the transaction history for the old account will be lost.
  • The process for deleting both business and a personal account is the same.

Published On:

Aug 20, 2021

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This wikiHow teaches you how to permanently close your personal PayPal account. Once your PayPal account is closed, you won't be able to reopen it. Any scheduled or incomplete transactions will be canceled. You can’t close your account if there are limitations, unresolved issues, or a balance connected to it.

Steps

  1. How to delete paypal account on app

    1

    Go to https://www.paypal.com in a web browser. You can use any web browser to close your PayPal account. Then click on Log in in the upper-right corner of the window.

    • You can't deactivate your account from the PayPal mobile app.

  2. How to delete paypal account on app

    2

    Log in. Type the email associated with your account and your password into the labeled fields and click on Log In.

    • Before you can close the account, you must verify it and transfer all remaining funds to your bank.
    • If you have any unresolved issues, such as a dispute or pending transactions, your account cannot be closed until they are resolved.

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  3. How to delete paypal account on app

    3

    Click

    How to delete paypal account on app

    . You'll find this gear icon in the upper-right corner of the window.

  4. How to delete paypal account on app

    4

    Click the ACCOUNT tab. It's in the menu that runs horizontally across the top of your window, next to SECURITY, PAYMENTS, and NOTIFICATIONS.

  5. How to delete paypal account on app

    5

    Click Close your account. It's under the "Account options" section.

  6. How to delete paypal account on app

    6

    Enter your bank account number (if prompted). If you don't have an attached bank account, you won't be asked for this and can skip this step.

  7. How to delete paypal account on app

    7

    Click Close Account. Your PayPal account will be closed and you'll get an email confirmation of the action.

    • Once closed, a PayPal account can't be reopened.[1]

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Add New Question

  • Question

    Is it possible to close an account and then start a new account with the same email address?

    How to delete paypal account on app

    Yes, you can reuse your e-mail address that you have used on a previously closed Paypal account.

  • Question

    My email address shows when I log in. How do I stop this from happening?

    How to delete paypal account on app

    Eliminate your cache and cookies. Select "Tools" or "Preferences" from your web browser's drop-down menu, and look for a tab or section with the name "privacy." There should be an option called "clear all history/cookies/cache." Click on that, and you should be given an option to pick what you want to delete (cache, cookies, history, etc.) and from where (the very beginning, a month ago, a week ago, etc.).

  • Question

    Can I cancel my Paypal account over the phone?

    How to delete paypal account on app

    Yes. Just call Customer Service and they can help you step by step in closing your account.

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About This Article

Article SummaryX

1. Go to https://www.paypal.com in a web browser.
2. Log in.
3. Click the gear icon.
4. Click the Account tab.
5. Click Close your account.
6. Enter your bank account number (if prompted).
7. Click Close Account.

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Thanks to all authors for creating a page that has been read 1,385,285 times.

Is this article up to date?

Why can't I delete my PayPal Account?

If you still have a remaining PayPal balance, pending funds or unresolved issues you will not be able to close your account. Once the money has been transferred and the issues have been resolved, the account can be closed.

How do I delete my PayPal Account 2022?

How to Close Your PayPal Personal Account.
Log in to your PayPal account on a laptop or computer..
Click on the gear icon at the top right of your screen (next to the Log Out option) to access the Settings menu..
If you're not there by default, click the Account tab..
Click Close Your Account at the bottom of the page..