How do i close my navy federal checking account online

Q: How do I cancel my Navy Federal membership?

Stop Payments If youd like to place a stop payment on a recurring debit card transaction, you may do so by calling 1-888-842-6328, by visiting a branch, or by sending an eMessage through online Banking.

Our Members Are the Mission

Table of Contents Show

What’s New
Ratings and Reviews
Reversed fraudulent transactions
Great app with even better service
Suggestion
App Privacy
Data Not Linked to You
Information
More By This Developer
You Might Also Like
Does Navy Federal close accounts for inactivity?
How do I cancel my Navy Federal membership?
Will Navy Federal reopen a closed checking account?
Can I turn off my debit card Navy Federal?

Bank easy with the Navy Federal mobile app! With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using Touch ID®, Face ID®. Apply for new accounts, become a member, or find your closest ATM or branch.

Features:

• Safe and Secure. Access your accounts 24 hours a day.
• View balances without signing in using our widget.
• Pay people using Zelle® or member to member transfers.
• Move money between your accounts.
• Deposit checks without visiting a branch or ATM.
• View scheduled transactions, including pending deposits, upcoming transfers, and bill payments.
• Make payments to Navy Federal consumer loans, mortgages and credit cards, or to other companies via Bill Pay.
• Apply for new credit cards, auto loans or personal loans, or become a Navy Federal member.
• View and manage statements.
• Manage your credit or debit cards, including activating cards, signing up for purchase notifications, or freezing misplaced cards.
• Security tips and management of your username and password.
• Find the nearest branch or ATM.
• View rates and info on our loans and savings products, or estimate a payment with a calculator.
• Read timely articles to help educate and plan your financial life.

To sign in to mobile banking, use your Navy Federal username and password. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.

As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.

Federally insured by NCUA.

iPhone®, iPod Touch® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Message and data rates may apply.

Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

We tightened some bolts and lovingly applied a fresh coat of paint to:
- IRA account details
- Replacement debit cards
- Credit card payments

Ratings and Reviews

4.9 out of 5

402.4K Ratings

Reversed fraudulent transactions

I don’t know what i would have done without everyone from navy fed that helped me during this time. On 8/21 a fraudulent charge was made on my PayPal account. Paypal REFUSED to give me a refund even after multiple inquiries. So i had to contact navy federal. Every person i talked to was doing everything they could to help me. When i called they couldn’t see the transaction because it had not posted from paypal to my account. So they asked if i wanted to create a new checking account (because my paypal was connected to my checking) and they said it would possibly stop the transaction from posting and you wont have to worry about someone having access to that information. I did so. They transferred everything from one account to the other. During all this, they were kind to ease my worries. They reassured me that if it did process that they would get my money back. Unfortunately, i had a pending paycheck coming in on my old checking account and right when it posted to my account... PayPal processed the transaction. Literally within seconds of each other. This happened at 10pm last night 8/24. I immediately called nfcu and they sent me an unauthorized transaction form. I filled it out and sent it right back a few minutes later. This morning i had checked my account and my funds were BACK in my account! If it wasn’t for everyone that helped me at nfcu i would’ve lost my money. I learned a good lesson and I will NEVER use PayPal again.

We are glad that Navy Federal could be of assistance Stacypsmith during a time of urgent need. Our goal is to be there when you need us. Thanks for the 5 star rating. - JWB

Great app with even better service

I use both Bank of America and NFCU, and NFCU’s mobile app and overall customer support combined with integration with the app is completely seamless and eons ahead of BoA. The NFCU app has an extremely user friendly interface, and I love that it has direct links to customer service chat and call. Overall its security and banking-tech integration is fantastic. There was an example of a time I forgot my PIN to my card and after speaking with a representative she informed me that I was actually able to reset my PIN directly through the app. In comparison for BoA I can only reset my PIN by going in person to the bank during their working hours, which obviously poises a challenge for customers with 9-5 workdays. I am so impressed with the apps’ highly secure, detailed and user friendly interface. Even today when I went to make multiple payments to my credit card, it prompted me with a screen checking if I knew I was making multiple payments. I really appreciate developers’ high attention to detail and clear care to make NFCU customers’ experience using the app as positive, secure, accurate and responsive as possible. Thanks NFCU! Amazing service as always.

Suggestion

Love the app, it serves its purpose, not too excited about the recent updates, I thought it was just fine before but I do have a suggestion, i'm always wondering how much money I’ve spent in a certain period of time but to do that I have to pull up a calculator and bounce back and forth between the app and the calculator and it’s inconvenient, I would like to see an in app calculator where I could possibly click on certain expenses on my statement and it would add them together in real time based on whether they are a negative or a positive transaction and then maybe an algorithm that breaks those expenses down into a daily, weekly, or monthly average, it would give me view on how much money I am spending on certain things in certain time periods, I think it would greatly help myself and others budget finances and get an outlook on spending habits... hope this gets through to someone i’m pretty sure I made this suggestion a few years back as well
Update: Navy federal has responded by email to my suggestion above and stated they’ve shared this with their technical team, I’ll probably keep my rating at 4 stars until they add this feature but it would be pretty awesome if they did

Hello, thank you for reviewing our app and providing feedback. It is very important for us to provide the best experience possible for our members. We've shared your feedback with our technical team. For any questions, please contact our Digital Services Department at 1-888-868-8123.

App Privacy

The developer, Navy Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Navy Federal Credit Union

Size

189.6 MB

Supports

Wallet
Get all of your passes, tickets, cards, and more in one place.

More By This Developer

Does Navy Federal close accounts for inactivity?

Checking accounts, savings accounts other than a Membership Savings Account, and MMSAs may close after 180 consecutive days at a zero balance.

How do I cancel my Navy Federal membership?

Stop Payments If you'd like to place a stop payment on a recurring debit card transaction, you may do so by calling 1-888-842-6328, by visiting a branch, or by sending an eMessage through online Banking.

Will Navy Federal reopen a closed checking account?

If you or Navy Federal close your account, we may return deposits, checks, and other items received after the account is closed. Alternatively, we may reopen the closed account for any reason, including to process credits and debits against the account, even if doing so overdraws your account.

Can I turn off my debit card Navy Federal?

For debit cards, cardholders may freeze their individual cards. For credit cards, primary and joint cardholders can freeze any card on the credit card account, and Authorized users may freeze their individual cards. Business Account cardholders can't freeze their cards at this time.