Horizon blue cross blue shield member services

NEWARK – Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) announced today that it will expand its popular HorizonbFit fitness rewards program to large, self-funded employers. The innovative HorizonbFit program offers reimbursements of $20 per month to members who enroll and visit a participating fitness facility at least 12 days per month. Members can earn up to $240 a year in rewards.

“Exercise is vitally important to staying fit and healthy and lowering health care costs, and employers are looking for innovative programs to encourage workers to take charge of their health,” said Christopher M. Lepre, senior vice president of Market Business Units at Horizon BCBSNJ. “Rewards programs, such as HorizonbFit, work to encourage healthy behaviors, and we wanted our larger customers to have access to this great program.”

Initially offered as a benefit in May of 2013 to fully-insured mid-sized and public sector groups, self-funded, large employers and national accounts can now purchase the HorizonbFit program for their employees. Employers find that rewards encourage more employees to participate in wellness programs. The HorizonbFit fitness reimbursement program offers:

Visits to gyms and reimbursements are tracked electronically – Easy to use for members who not have submit any paperwork for rewards.

Secure online personal account management – Online account management allows members to track their attendance and reimbursements, change their primary fitness facility, and update their personal profile and account information.

Customized Fitness Network – All eligible Horizon BCBSNJ members can participate in HorizonbFit without having to cancel their existing fitness facility membership. If a member belongs to a fitness facility that is not included in the network, the member can “nominate” it for inclusion pending agreement with the fitness facility.

Access to medically-integrated fitness centers – HorizonbFit is unique in including in its network hospital-affiliated fitness centers that offer exercise programs that can be integrated with chronic disease management, rehabilitation, and other physician-directed health maintenance, measurement and testing.

For additional information about HorizonbFit, employers should contact their Horizon BCBSNJ sales representative.

About Horizon Blue Cross Blue Shield of New Jersey
Horizon Blue Cross Blue Shield of New Jersey, the state’s oldest and largest health insurer is a tax-paying, not-for-profit health service corporation, providing a wide array of medical, dental, and prescription insurance products and services. Horizon BCBSNJ is leading the transformation of health care in New Jersey by working with doctors and hospitals to deliver innovative, patient-centered programs that reward the quality, not quantity, of care patients receive. Learn more at http://www.HorizonBlue.com. Horizon BCBSNJ is an independent licensee of the Blue Cross and Blue Shield Association serving more than 3.8 million members.

About Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. 

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

iPhone Screenshots

Answers and care made simple. The Horizon Blue app offers easy access to your insurance information, including benefits, coverage details and status of your claims. On-call Horizon BCBSNJ support is always at your service to answer your questions or concerns. The app is intended for use by Horizon members and/or persons/entities located in New Jersey. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association.

You can also chat with a nurse or see a doctor virtually directly on your mobile device. The Horizon Blue app is free and lets you:

• Access the details of your plan
• Speak with a nurse or doctor
• View and print ID Cards
• Locate doctor and hospitals
• Easily track your costs
• Submit Medical Claims

• Get quick claim status updates

What’s New

Bug fixes and enhancements to feature functionality.

Ratings and Reviews

Highly recommend

I made an appointment when I had a headache and swollen lymph nodes and an urgent care didn’t know what was wrong with me. The PA who helped me on this app was able to diagnose ophthalmic shingles before the rash was present. She instructed me to go to the ER, who said they had no idea what was going on but treated me for shingles bc of the care I received on the app. It turns out that she was correct, and speedy treatment is critical for this illness. The care I received on this app greatly reduced my chances of complications and made treatment possible.

Thanks Bridget for sharing this incredible story. I'm glad to see that you were able to find tremendous value in both convenience and quality care access.

Unable to upload docs/pictures

The app is super convenient and great to use. I think the nurse chats and telehealth video conferences with the docs are awesome features (especially now with COVID). I would give the app 5 stars but I believe there is a glitch on the iPhone app that doesn’t allow you to upload your pictures/documents before conferencing with a doctor. Yesterday, I desperately needed to talk to a doctor but could not proceed with anyone because the app did not let me do all the steps when filling out my information so I could not upload necessary documentation. After the first initial step where you fill out your medical history, it does not lead you any further to billing, etc. After inputting your name, allergies, and any medication you may be on, the app takes you directly to the waiting room to see the doctor. I tried deleting and reinstalling the app, updating it, and restarting it but still I could not get to the proper page I needed to be. When compared to the computer version, the laptop version of the website is much simpler and easier to use. On the laptop, I was able to fill out much more information, upload my documents, and confirm my billing. Please look into this issue because this really is a great app.

Thanks for taking the time to detail your feedback. We do agree with your suggestion and are looking into adding some of the functionality available through the member portal to the mobile app.

If I can’t pay, it doesn’t stay.

I just installed the app today because the online mobile site wasn’t loading and showing an error message. I notice there was an app so I downloaded it thinking I could go to payment center to make a payment. It’s as if you have everything I need so far, except the payment center. Why make an app but not include the payment center. If there is a way to pay my bill through the app, please someone let me know, cause I googled it and it kept coming back with results for the online site. Also, how do I enter in a question I have for the FAQ board if there is no place for me to search/ask a question about anything? I just see the top asked questions (which was not a lot), and nothing I’m looking for. I feel as if this could be a great app and I would use it more then the online mobile app if the app wasn’t flawed as much.

Hello Taylor,

Thank you for your feedback. We are in the process of releasing the Bill Pay functionality through the HorizonBlue app. We are adding new functionalities to our app monthly and totally understand your frustration of not seeing Payment center. Rest assured, this will be added soon enough!

App Privacy

The developer, Horizon Healthcare Services Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Horizon Healthcare Services, Inc

Size

166 MB

Category

Medical

Compatibility iPhone Requires iOS 12.4 or later. iPod touch Requires iOS 12.4 or later.

Age Rating

17+ Frequent/Intense Medical/Treatment Information

Location

This app may use your location even when it isn’t open, which can decrease battery life.

Copyright

© 2020 Horizon Blue Cross Blue Shield of New Jersey. Three Penn Plaza East, Newark, New Jersey 07105.

Price

Free

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  • Privacy Policy

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Supports

  • Wallet

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Horizon blue cross blue shield member services

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Is Horizon Blue Cross Blue Shield the same as Horizon NJ Health?

Headquartered in West Trenton, NJ, Horizon NJ Health is wholly owned by Horizon Blue Cross Blue Shield of New Jersey.

Is Horizon NJ Health the same as Horizon BCBS of NJ?

Horizon NJ Health is the leading Medicaid and NJ Family Care plan in the state and the only plan backed by Horizon BCBSNJ. Our members get the health benefits they can count on from a name they trust.

Is Horizon NJ Medicare or Medicaid?

Horizon NJ TotalCare (HMO D-SNP) is an HMO Medicare Advantage Dual Eligible Special Needs plan with a Medicare contract and a contract with the State of New Jersey Medicaid Program.

Is Horizon BCBS only in NJ?

As a Horizon BCBSNJ member, you have access to one of the largest network of qualified doctors, specialists and other health care professionals1 in New Jersey and a broad network of participating hospitals throughout New Jersey and nearby in Delaware and Pennsylvania.