Myrugia
0
6/10 Okay
Travelled with family
28 Nov,2022
Disliked: Cleanliness, property conditions & facilities
Hotel was a little run down and the beds were very small. Calling the front desk from outside the hotel was next to impossible.
Christopher
0
10/10 Excellent
Travelled with family and small children
21 Nov,2022
Liked: Cleanliness, amenities, property conditions & facilities
People are very friendly
Savio
Stayed 2 nights in Nov 2022
0
4/10 Poor
Travelled with family
13 Nov,2022
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in our room was soaked and toilet wasn’t working. While we were grateful to have a place to lie our heads for the night, (after being caught in Hurricane Nicole) we probably wouldn’t recommend this property for an actual planned vacation.
We had to move rooms because the AC didn’t work, the shower didn’t work, & the knob to turn on the shower broke off (by barely moving it).Berkley
Stayed 1 night in Nov 2022
0
2/10 Terrible
Business traveler
Nov 16, 2022
Disliked: Staff & service, amenities
For the first time in my life, I left behind clothes in my room upon vacating. I immediately realized and called the hotel. I was told they would look and call back. I called back again two more times in the next 24 hours with the same response. I then called twice yesterday to follow up, knowing i would be in Orlando the next day to retrieve the items once they were found. I was told they would call me back again. Nobody ever called me back, not once. Today I went to the hotel and followed up in person , only to find out that they found my clothes immediately after check out and nobody let me know. During the last week, the bag containing my clothes has gone missing and nobody can find it. Im beyond upset as I feel I did everything imaginable to retrieve my items but now im being told they were mishandled and I only found that out because I showed up in person. My trust in this brand is withering as I am now questioning ever staying at a Holiday Inn again.
Lucas
Stayed 1 night in Nov 2022
0
4/10 Poor
Traveled with partner
Nov 15, 2022
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall experience was not terrible. Our check in time was at 3:00 pm, we showed up at 4:30 and our room wasn’t ready. It only took them 10-15 minutes to get it ready so that was appreciated. Then, our shower didn’t work. It either went to burning hot or freezing cold. We called the front desk and asked to get it fixed, they said they would send someone up. We had somewhere to be so we waited 30 minutes and no one came. So we ended up going to our friends hotel down the street and showered there. Came back to our hotel that night and it wasn’t fixed. That was extremely annoying and frustrating.
Lilly
Stayed 2 nights in Nov 2022
0
8/10 Good
Traveled with family
Nov 12, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk not friendly. Mattress very lumpy. Not happy top flr chosen by front desk. can't climb stairs. Left 1 day early rcvd all clear to go home. Plz refund cout 11/11.