Hotel Dreams Punta Cana Resort & Spa (Uvero Alto, Dominican Republic)
About Dreams Punta Cana Resort & Spa
Dreams Punta Cana Resort & Spa is located just three kilometres from Agua Games Water Park, and features a spa with facilities such as a beauty salon, steam rooms, a sauna, as well as a fruit bar and lounge. All air-conditioned rooms are equipped with a furnished balcony, work desk, and flat-screen TV. The suites boast separate living areas with sofas, some of which include an outdoor hot tub. Dreams Punta Cana Resort & Spa offers guests a large outdoor swimming pool area, a children's play area, and a fully equipped gym. There is also a wedding venue on site, outdoor relaxation areas, and a beautiful garden. A range of food options are available at Dreams Punta Cana Resort & Spa, including outdoor dining at Barefoot Grill, coffee and snacks at Coco Café, and pan Asian cuisine at Himitsu Restaurant. Those wanting to stay cool will love that the pool bar has a swim-up capabilities. Guests staying at Dreams Punta Cana Resort & Spa can relax on Uvero Alto Beach, which is just a stone's throw away.
Top amenities
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Rating overview
- LocationFair 7.4 / 10
- RoomsVery good 8.0 / 10
- ServiceExcellent 8.8 / 10
Positive Reviews
positive:
A Truly Lovely Staff.
If you enjoy service with a smile, Hotel Dreams Punta Cana won't disappoint. Countless guests were delighted with the staff, who were described as always smiling and cheerful and attending to visitor needs. Repeat guests enjoyed getting to know hotel empl
positive:
So Many Daily Entertainment Options.
You will never have a boring moment at Hotel Dreams, where you can drop the kids off at supervised clubs and take your pick of playing tennis or golf, or participating in a variety of aquatic activities. Alternatively, the pool offers organized games ever
positive:
Beautifully Kept Grounds.
Guests repeatedly described the resort's grounds as immaculate, with staff members seen at all hours working to keep the property in true paradise form.
Negative Reviews
negative:
Time To Update This Paradise.
Many guests expressed disappointment at their rooms, described as needing some updating. Even loyal repeat guests giving great reviews mentioned it was perhaps time for the hotel to spruce things up a bit.
negative:
Booking Requests Not Met.
Several guests staying at the resort for a special occasion mentioned disappointment at group booking requests not being honoured at check-in, with no satisfactory alternative provided. Some groups had to be separated into different buildings, casting a s
negative:
Restaurant Selections Disappoint.
While many guests gave glowing reports of the resort's food options, others struggled to find a stand out restaurant, unimpressed with the cuisine. Still others described an uncomfortable, sweaty dining experience due to an apparent total absence of resta
Katie
0
8/10 Good
Traveled with group
Dec 5, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
This was our 5th time at Dreams Punta Cana. A nice resort, but the impending closing is evident. Food and drink options are severely limited. Preferred Club is entirely useless, the beer and liquor choices are nil. The lone bright spots were Frank in the buffet and Adrian in the Preferred Club lounge, some of the best service in the D.R.
richard
0
10/10 Excellent
Traveled with family
Dec 5, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo, destaco la buena atención de la mayoria de empleados.
Eduardo Jose
0
2/10 Terrible
Traveled with family and small children
Nov 27, 2022
Disliked: Staff & service, property conditions & facilities
The property was outdated. I suggest staying next door at the Dreams Onyx. It’s a newer resort and the staff is friendlier.
Michael
Stayed 9 nights in Nov 2022
0
2/10 Terrible
Traveled with family
Nov 18, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was extremely terrible. Room service and several requests for simple things like bath towels or an iron went unfulfilled. Rooms were dirty and run down, housekeeping didnt always leave fresh towels or restock the mini fridge with water. Food was terrible. Drinks were definitely watered down - I'm talking 14 back to back mojitos with zero effect here. Prices in the shops were bigtime gouging unless you speak Spanish ($9 for a bar of soap).
Christopher
Stayed 5 nights in Nov 2022
0
6/10 Okay
Traveled with family and small children
Nov 13, 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly, helpful and attentive. We were somewhat surprised at the condition of the room: paint was peeling on the bathroom door, there were no towel bars, the shower “door” was not able to close off the tub, and the exposed sink pipes were rusty. The bedroom area was well kept.
Mary Anne
Stayed 6 nights in Nov 2022
0
2/10 Terrible
Traveled with family and small children
Nov 10, 2022
Disliked: Staff & service, amenities, property conditions & facilities
The staffs are rude! if you didn't bring enough tips don't go there, they will give you very bad services