Overall lender rating
from Credit Karma members
Most helpful positive review
Credit Karma member
I put money down with a credit score of 620 back in Dec 2014 on 2015 Escape thinking I wouldn't get approved for a lease. Not only did I get approved but gave me a great rate. I was told to never miss a payment and I will be able to come back to lease again. I decided to turn my lease in early for a 2017 just last week thinking let's see if the dealer was correct about getting approved easily again. Sure enough I got approved and was told I was a Tier 1 customer so I got an upgrade. I'll stick to the same plan of paying a half car payment every 2 weeks so I will always be ahead of the loan. The finance manager said when he talked to Ford they loved how I did the payments and asked if I would be doing the same? I told them yep, and I will back again in 3 years!
Most helpful negative review
Credit Karma member
Ford credit is a joke! I was turned into collections due to them switching me over to paperless statement without my knowledge and fell behind. Wrote a letter to them and was basically told they would not help me out. NEVER EVER AGAIN!! Think twice and do your research!!!
Member ratings
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Credit Karma member
Credit Karma member I’ve leased 3 cars from Ford and have always had a good experience. That said I do a lot of research, I take in the deal that is published through Ford and I never have a problem.
Credit Karma member No communication efforts on their end just a bunch of lies telling you how they are going to get your dealership to fix your car so you'll keep making payments, they do not stand behind their products anymore as I have just learned, sold the mustang within 2 months as it was a $70,000 lemon that Ford not the dealership was interested in fixing.
Credit Karma member Ford credit is a joke! I was turned into collections due to them switching me over to paperless statement without my knowledge and fell behind. Wrote a letter to them and was basically told they would not help me out. NEVER EVER AGAIN!! Think twice and do your research!!!
Credit Karma member I don’t have any reports on my ford t350 from Ford
Credit Karma member I thought I had auto-pay set up but it was a one time and caused a late fee the following month. They even reported right away to the credit bureaus that caused an extreme drop in my credit score. Bad move. I should not have bought an american car.
Credit Karma member
I have numerous inquiries from "FORD MOTOR CREDIT (I" on my credit report. I'm not sure why, other than the fact I bought a Ford with a loan that I walked in with from Capital One. They had no reason to check my credit because I was paying with cash afforded to me from a loan company already.
Credit Karma member If I could give them a 0 I would. Since 2016 I have had 7 car loans with them. When I got my first loan my credit score was 100 points lower, I was making 25000.00 less a year and they approved me with 0 percent interested and nothing down. By the way I was financing way more than the retail value of the car. Forward to now. I have had 7 consecutive car loans with them never ever been late on a payment. Today they turned me down. Really? I was trading a 2017 for a 2018 financing
2k more than what I owe in the 2017. Their underwriting department. Needless to say they lost a customer forever and they made Bill Currie Ford in Tampa lose a customer forever. I am taking all my cars that I bought there for service to another dealer. Just until I trade my Fords for Chevys. Horrendous experience. STAY AWAY FROM FORD CREDIT!!! They treat their great customers like deadbeats.
Credit Karma member I purchased a new ford vehicle and I got a loan from the delership despite higher interest because that was the easiest thing to do. And now I am trying to refinance it and I had interacted with 'Ford Credit', not the dealership, a couple times and I am impressed with their customer service each time. I get a real person on the phone quickly each time. And one of their staff promised to follow up and call me back about something and she did that very promptly. Overall it has
been a very pleasant experience working with them. Applicatin process was more 'blah' because that happened at the dealership. You know how that goes.
Credit Karma member Insane that they don't offer the ability to pay with a debit or credit card, especially when 75% of Americans prefer this method of payment. Like if I can pay for a cup of coffee with my debit card at the local joint, I shoudl be able to pay my car payment. Incredibly insane.
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