Can i get a new debit card at the bank

Spend a min. of SGD20 at BHG outlets and receive a SGD3 Gong cha voucher when you pay with NETS using your HSBC debit card.

Participating Merchants: BHG's Participating outlets shall be BHG at Bugis Junction, Lot One Shopper's Mall and Junction 8 Shopping Centre.

Spend a min. of SGD5 at Gong cha outlets and receive an exclusive with NETS to receive this exclusive BHG voucher on selected Beauty Library & Fashion Brands when you pay with NETS using your HSBC debit card.

Participating Merchants: Gong cha's Participating outlets shall be Gong cha at Bugis Junction, Causeway Point, Century Square, Compass one, Hougang Mall , Lot One Shopper's Mall, NEX, Northpoint, Singpost and Westgate.

Promotion Period: 1 October – 30 November 2022

Limited to first 5,500 redemptions each at both BHG and Gong cha, while stocks last.

Debit cards allow consumers to make safe and convenient transactions with funds from their checking account. Debit cards are often provided when you open an account at a bank, credit union, or financial institution, but there might be some cases in which you have to request one yourself. You may also follow some of the same options if you need to request a replacement for a damaged or lost debit card. Before committing to opening a bank account and getting a debit card, be sure to consider the monthly service fees that may apply to your checking account.

Before you can use a debit card, you may have to set a PIN (Personalized Identification Number) and activate the card by calling the bank’s customer service number, using an ATM, or by confirming receipt through your bank account’s website or mobile app.

How to get a new debit card

Once you are approved for a checking account the debit card is often provided to you. If one is not automatically provided, you may be able to get a debit card through the following steps:

• Call customer service. You can usually call your bank’s customer service line to request a debit card or to confirm if one has been mailed to your correct address.
• Request a card online. You may be able to request a debit card through your bank account’s website or mobile app.

Before you can use your new debit card, you’ll need to activate it by calling the number on the back of the card. If this feature is available to you, you may be able to confirm receipt of your debit card and activate it through your bank account’s mobile app.

What do you need to get a debit card?

Once your checking account is opened you can get a debit card. There are a few documents you will need to open a checking account whether it is online or in person. Banks and other financial institutions may have different requirements. If you are a U.S. citizen or non-U.S. citizen residing in the U.S., here’s a list of a few documents you may need to open your account. However, check with your financial institution to determine what documents you will need. This could be a valid:

• Government issued photo ID or driver’s license
• Social security card or Individual Taxpayer Identification Number
• Passport
• Birth Certificate
• Proof of Address: It must show your name and address of your residence. This could be a current and valid:
  
  • Lease document
  • Mortgage document
  • Utility bill
  • Bank statement or credit card statement

How to set up a bank account

You may open a bank account through some of the following steps:

1. Start the application process with your bank.
2. Choose the right type of accounts (checking, student, etc.) for you.
3. Read over your account materials. Once you are approved and your eligible bank account is opened you can request a debit card.

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select your debit or credit card

Step 3

Tap on "Damaged card" to proceed

Step 4

Tap "Next" to continue

Step 5

Review details and swipe right to confirm. Replacement fees will be
waived for the first replacement
request within the same year

Step 6

Your card replacement
request is successful

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select the debit or credit
card that you intend to
report & replace

Step 3

Tap on "Lost card" to proceed

Step 4

Select "Permanently block
and replace card" and tap "Next" to proceed

Step 5

Review details and swipe right to confirm

Step 6

Your request is completed. You will receive your replacement card soon

Step 7

Please note that all settings for this
card will be disabled while we send
you a new replacement card

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select your debit or credit card
you wish to block & report

Step 3

Tap on "Fraud" to proceed

Step 4

Tap "Next" to continue

Step 5

Review details and swipe right to confirm

Step 6

Tap "Call us now" to call UOB Fraud 62550160 or Tap "Back to Home" to go to dashboard

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select your debit or credit card

Step 3

Tap on "Lost card"

Step 4

Here, select if you would like to block your
card temporarily or permanently.
If you select temporarily, you
will be able to unblock your card later

Step 5

Review details and swipe right to confirm

Step 6

Your request is completed

Step 1

Log in to UOB TMRW and tap on "Accounts"

Step 2

Select the debit or credit card you intend to unblock

Step 3

You will be prompted with a message
that your "Card is blocked". To unblock
this card, tap on "Unblock Card"

Step 4

Select "Next" to proceed

Step 5

Review details and swipe right to confirm

Step 6

Your request is successful and you
can now use your card

Step 1

Log in to UOB TMRW and tap
on "Accounts"

Step 2

Select the debit or credit card
that you intend to replace

Step 3

You will be prompted with a message
that your "Card is blocked". To replace
this card, tap on "Replace cards"

Step 4

Check your mailing address details and
tap "Next" to continue

Step 5

Review details and swipe to confirm

Step 6

Your request is completed. You will
receive your replacement card soon

How to request for card replacement for damaged card

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select your debit or credit card

Step 3

Tap on "Damaged card" to proceed

Step 4

Tap "Next" to continue

Step 5

Review details and swipe right to confirm. Replacement fees will be waived for the first replacement request within the same year

Step 6

Your card replacement request is successful

How to report for lost card and request for card replacement

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select the debit or credit card that you intend to report & replace

Step 3

Tap on "Lost card" to proceed

Step 4

Select "Permanently block and replace card" and tap "Next" to proceed

Step 5

Review details and swipe right to confirm

Step 6

Your request is completed. You will receive your replacement card soon

Step 7

Please note that all settings for this card will be disabled while we send you a new replacement card

How to block your card due to fraudulent transactions

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select your debit or credit card you wish to block & report

Step 3

Tap on "Fraud" to proceed

Step 4

Tap "Next" to continue

Step 5

Review details and swipe right to confirm

Step 6

Tap "Call us now" to call UOB Fraud 62550160 or Tap "Back to Home" to go to dashboard

How to temporarily block and unblock card and request for card replacement

Step 1

Log in to UOB TMRW and tap “Accounts”

Step 2

Select your debit or credit card

Step 3

Tap on "Lost card"

Step 4

Here, select if you would like to block your card temporarily or permanently. If you select temporarily, you will be able to unblock your card later

Step 5

Review details and swipe right to confirm

Step 6

Your request is completed.

Step 1

Log in to UOB TMRW and tap on "Accounts"

Step 2

Select the debit or credit card you intend to unblock

Step 3

You will be prompted with a message that your "Card is blocked". To unblock this card, tap on "Unblock Card"

Step 4

Select "Next" to proceed

Step 5

Review details and swipe right to confirm

Step 6

Your request is successful and you can now use your card

Step 1

Log in to UOB TMRW and tap on "Accounts"

Step 2

Select the debit or credit card that you intend to replace

Step 3

You will be prompted with a message that your "Card is blocked". To replace this card, tap on "Replace cards"

Step 4

Check your mailing address details and tap "Next" to continue

Step 5

Review details and swipe to confirm

Step 6

Your request is completed. You will receive your replacement card soon

Back to UOB TMRW User Guide

 Find out more about UOB TMRW here.

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