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Florida Blue is the servicing agent for the Federal Employee Service Benefit Plan, the Blue Cross and Blue Shield Federal Employee Program® (FEP). This is a fee-for-service plan with a preferred provider organization (PPO) sponsored and administered by the Blue Cross and Blue Shield Association and participating Blue Cross and Blue Shield Plans such as Florida Blue. Health care benefits are available to federal employees, retirees, surviving spouses and eligible dependents.
FEP contract numbers begin with the letter “R” followed by eight numeric digits. The preferred provider network for FEP is Preferred Patient Care. FEP offers three nationwide options for federal employees and retirees (Standard Option, Basic Option and Blue Focus).
For additional information about FEP, click on the buttons below and visit fepblue.org.
HEDIS Measures & Reference Materials
- HEDIS Measures Tip Sheets
- Quality CAHPS Measures (coming soon)
FEP Quick Reference Guide 2022
Provider Communications
- Bulletins and FAQs
Member Programs and Tools
- Access a complete menu of member wellness resources and tools here.
External Resources
- Consumer Assessment of Healthcare Providers & Systems (CAHPS)
You can reach our FEP Customer Service at (800) 333-2227. Other important phone numbers can be found here.
WASHINGTON – The Blue Cross and Blue Shield Federal Employee Program® (FEP®) announced today that it will waive cost-sharing for coronavirus diagnostic testing, waive prior authorization requirements for treatment and take other steps to
enhance access to care for those needing treatment for COVID-19 to ensure its members can swiftly access the right care in the right setting during the outbreak. These changes, which have been approved by the Office of Personnel Management, will ensure that nearly 6 million federal employees, retirees and their families have comprehensive, accessible care. They include: “As Americans continue to monitor the coronavirus outbreak, one thing they should not be concerned with is whether Blue Cross and Blue Shield will be there for them,” said William A. Breskin, senior vice president of government programs for the
Blue Cross Blue Shield Association. “We take our members’ health very seriously and want to make sure there are no barriers to their seeking appropriate care if they become sick.” FEP and Blue Cross and Blue Shield (BCBS) companies are following CDC prevention guidelines and other federal recommendations and will continue to support and protect the health and well-being of its members, their families and the community. These actions will apply to all FEP members of the 36 U.S. and
Puerto Rico-based BCBS companies, including those members located overseas, when applicable. For more information on FEP’s policy changes, please visit www.fepblue.org for details on the expansion of benefits and services. Members can also call the National Information Center at 1-800-411-BLUE (2583). If you are not an FEP member and have questions about your health plan, please contact your local BCBS Company:
bcbs.com/memberservices.
About Blue Cross Blue Shield Association
The Blue Cross and Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans.
The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.