Anthem is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.COVID-19 information
The Availity Portal offers healthcare professionals free access to real-time information and instant responses in a consistent format regardless of the payer. Request authorizations Submit claims Confirm eligibilityAvaility access
At Availity, you can:
Don’t have an Availity account?
Receive email from Anthem
Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.
Provider News
The latest articles and announcements on claims filings, products, benefits, administrative updates, new and revised procedures and guidelines, prescription information, and more.
Register today: Exploring the intersection of race and disability
Anthem is committed to making healthcare simpler and reducing health disparities. Open discussion about the disability experience for people of color and reducing implicit bias for those in healthcare is critical to improving the health and well-being of the communities in which we live and serve — all Americans.
- Register today: Exploring the intersection of race and disability
SUD instructions: residential services billing update
Use the following guidelines when submitting claims for substance use disorder (SUD) services provided in a residential treatment center for Anthem Blue Cross and Blue Shield members.
- SUD instructions: residential services billing update
School-based clinic resource guide
School-based clinics help provide a convenient point of care site for underserviced children and adolescents throughout Indiana. Medicaid pays for healthcare and related services provided through Indiana Medicaid and covered services specified in an Individual Education Plan (IEP) as outlined in the Disabilities Education Act (IDEA).
- School-based clinic resource guide
Quarterly pharmacy formulary change notice
Effective November 1, 2021, the preferred formulary changes detailed in the table below will apply to Anthem Blue Cross and Blue Shield members enrolled in Hoosier Healthwise, Hoosier Care Connect, and Healthy Indiana Plan (HIP).
- Quarterly pharmacy formulary change notice
Featured resources
Pharmacy information
Search for up-to-date drug information, including hundreds of brand-name and generic medications.
Maternal child program
When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our New Baby, New LifeSM program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.
Behavioral health
We work collaboratively with hospitals, group practices and independent behavioral healthcare providers, community and government agencies, human service districts, and other resources to successfully meet member needs related to mental health, substance use, and intellectual and developmental disabilities.
Anthem Blue Cross and Blue Shield
Page Last Updated: 12/03/2021
Provider tools & resources
- Log in to Availity
- Learn about Availity
- Precertification Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Referrals
- Forms
- Training Academy
- Pharmacy Benefits
- Electronic Data Interchange (EDI)
Interested in becoming a provider in our network?
We look forward to working with you to provide quality services to our members.
Interested in Cal MediConnect or becoming an Anthem Blue Cross member?
For information on Anthem Blue Cross Cal MediConnect Plan and other Cal MediConnect options for your health care, call the Department of Health Care Services at 1-800-430-4263 (TTY: 711), or visit the Health Care Options website.
Need help in other languages?
If you need help understanding what's on this site or if you need information in another language, large print, braille or audio, please call 1-855-817-5785 (TTY: 711).
Already a member and need help with something?
Call Member Services at
1-855-817-5785 (TTY:
711) Monday through Friday from 8 a.m. to 8 p.m. The call is free.
H6229_22_3001706_U CMS Accepted 12/29/2021 Page Last Updated on 01/01/2022