Carolin
0
6/10 Okay
Traveled with partner
Dec 6, 2022
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was okay, the heater wasnt working properly, (temp outside was 2°F) so it was chilly. The worst thing though, housekeeping barged into my room 45minutes before check out!!!! Good thing my bf and I were just putting our clothes back on..... RUDE!
Anna
Stayed 1 night in Dec 2022
0
10/10 Excellent
Nov 11, 2022
Liked: Staff & service
Several motels and hotels in the immediate area, so I'd guess margins might be strained. Too, my stay comes not so long after government shut down travel to slow COVID-19, so full recovery may not yet be achieved.
Grant
Stayed 1 night in Nov 2022
0
2/10 Terrible
Traveled with family and small children
Sep 27, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DISGUSTING INSIDE AND OUT. boarded up doors and sections of the building. Only the main door worked. Druggies everywhere. The room smelled terrible. People smoking in hallways. Awful experience.
Kels
Stayed 1 night in Sep 2022
0
2/10 Terrible
Business traveler
Sep 14, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The very first thing I noticed after booking at this hotel was that no one answers the phone until you make more than 15 calls. When I arrived at this facility is was at night, and as soon as I walked in, I decided to go back to my car fearing for my safety and ready to return the hotel. The door in the inside that connects to other rooms was trying to get broken into. The room wasn’t clean at all. The sheets were dirty, with food and bugs by the pillows. On the bed, it looked like someone had been laying there just before I opened the door which made me nervous. TV was on and the frames of mirrors and wall pictures were broken with holes where you could find small bags that had been hiding there. I walked outside and these two suspicious guys wouldn’t stop looking at me and where I was walking to. As I’m waiting in my car to find another hotel, I witnessed drug activity happening outside. The people involved were making it clear that I could get in trouble by just being there. I walked inside again to ask for my money and was told they couldn’t do anything until manager was back which would be next morning from 7-3. Mind you I was visiting st could for school purposes with no phone access until after 3 and sometime from 11-12 when break time. I called constantly the Monday of and today (Tuesday) between the hours of 11-12 but no one picked up the phone which I knew was an issue already. However, both days, when I called after 3, my phone calls would get answered but no manag
Martha
Stayed 2 nights in Sep 2022
0
4/10 Poor
Sep 12, 2022
Disliked: Cleanliness, amenities, property conditions & facilities
Thomas
Stayed 1 night in Sep 2022
0
2/10 Terrible
Sep 11, 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The web site of this hotel has changed since the last time we were there. Sure has gone downhill in 3 years. No more free breakfast like the discription shows pictures of. Very disappointed and the restaurant is now a church. The neighborhood is now not the greatest for walking around. Hot tub was empty. Floors in the room were damp. Not worth the cheap price. Room smells funny. Looks like long term cheap renters. Non of the doors lock to the outside of the building.
Verified traveler
Stayed 2 nights in Sep 2022
0
2/10 Terrible
Sep 10, 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iann
Stayed 1 night in Sep 2022
0
2/10 Terrible
Traveled with family
Aug 29, 2022
Disliked: Staff & service, property conditions & facilities
Manager pounded on our doors like there was a fire emergency, just to see if we would be leaving by 11. She was rude when I said something to her, then,10” into our drive realized we had forgotten some things in our excited rush to leave. We had to turn around & go back to recover then. The neighborhood seemed sketchy, worst Hotels.com venue I’ve had & have been with you for 5+ years. Very disappointing.