Room options
About this area
Phoenix
Best Western Downtown Phoenix is located in Downtown Phoenix, a neighborhood in Phoenix, and is in the entertainment district and near the airport. The area's natural beauty can be seen at Camelback Mountain and Japanese Friendship Garden of Phoenix, while Phoenix Convention Center and Arizona Science Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at State Farm Stadium, or consider a night out at The Van Buren.
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What's nearby
Arizona Center - 4 min walk
Arizona State University - Downtown Phoenix - 5 min walk
Phoenix Convention Center - 10 min walk
Arizona Science Center - 11 min walk
Footprint Center - 15 min walk
Getting around
3rd Street - Washington Station - 12 min walk
Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive
Restaurants
Mother Bunch Brewing - 5 min walk
The Lost Leaf - 6 min walk
Bliss/ReBAR - 6 min walk
Jobot Coffee - 7 min walk
Songbird Coffee & Tea House - 7 min walk
About this property
Best Western Downtown Phoenix
Transformed hotel in the heart of Downtown Phoenix, renovated in 2018
Best Western Downtown Phoenix is located close to Phoenix Convention Center, and provides a free breakfast buffet, a terrace, and shopping on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
- An outdoor pool
- Self parking (surcharge), express check-out, and express check-in
- Luggage storage, an elevator, and a 24-hour front desk
- A computer station, a water dispenser, and outdoor furniture
- Guest reviews give top marks for the walkable location
All guestrooms at Best Western Downtown Phoenix include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
- Bathrooms with shower/tub combinations and free toiletries
- 32-inch flat-screen TVs with premium channels
- Wardrobes/closets, refrigerators, and microwaves
Languages
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (USD 18 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in common area(s)
Things to do
24-hour fitness center
Outdoor pool
Shopping
Spa tub
Family friendly
Dining table
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Business services
24-hour business center
Computer station
Meeting room
Outdoors
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Fireplace in lobby
Renovated entire property - September 2018
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Entertainment
32-inch flat-screen TV
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Dining table
Microwave
Refrigerator
More
Connecting rooms available
Desk
Desk chair
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
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See similar properties
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P
Access methods
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Uncovered self parking fee: USD 18 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Rating 5 - Excellent. 581 out of 1006 reviews" "
Rating 4 - Good. 257 out of 1006 reviews" "
Rating 3 - Okay. 83 out of 1006 reviews" "
Rating 2 - Poor. 39 out of 1006 reviews" "
Rating 1 - Terrible. 46 out of 1006 reviews" "
4.3/5
Property conditions & facilities
Traveled with partner Oct 14, 2022 Disliked: Staff & service, amenities I did not like that you need to request for your room to be cleaned daily if you don’t request in advance it’s not done. There was a lot of street construction going on several streets around hotel closed off Stayed
2 nights in Oct 20223/5 Okay
Traveled with group Oct 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities friendly & knowledgeable staff Stayed 1 night in Oct 20225/5 Excellent
Traveled with family and small children, Business traveler Oct 3, 2022 Liked: Staff & service, amenities The hotel was fine, nothing spectacular but fine. The hotel was Outdated, our bathtub was old and peeling and stained, the toilet was hard to flush. But I didn’t complain about any of it because for the reason of my stay, it just wasn’t that important. The bed was actually super comfortable, so that was nice! Stayed 1 night in Sep 20224/5 Good
Sep 30, 2022 Liked: Cleanliness, staff & service, amenities, property
conditions & facilities Front desk was wonderful, friendly, helpful and knowledgeable. The king bed is super comfortable and the mini fridge and microwave came in handy. The pool and hot tub were great and clean. The only thing that could use improvement is the shower head, it's either a thick downpour or a sharp and needle like halo of water that hurts and is too wide to do anything. Stayed 2 nights in Sep 20224/5 Good
Traveled with family Sep 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really appreciated how friendly the staff was. The complimentary breakfast was fantastic. Stayed 2 nights in Sep 20225/5 Excellent
Traveled with family and small children Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions
& facilities good option to visit chase field, 12 to 15 minute walk. Stayed 2 nights in Sep 20224/5 Good
Traveled with family Sep 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great area, closed to downtown very convenient Stayed 1 night in Sep 20225/5 Excellent
Traveled with group, Traveled with partner, Traveled with family Sep 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 4 nights in Sep 20225/5 Excellent
Traveled with group Sep 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super secure hotel,
can’t even open lobby door without a key. Even the lobby bathroom requires a key. Only complaint in t is that we got there at 1230 room wasn’t ready, ok we understand. But we had ridden motorcycles for 400 miles to get there, tired and sweaty, and needed to clean up. We asked if they had a room we could just wash our face and change clothes. Said no, offered the lobby bathroom. And we are Diamond Club! Stayed 1 night in Sep 20224/5 Good
Traveled with family and small children, Traveled with partner, Traveled with family Sep 19, 2022
Disliked: Staff & service, amenities, property conditions & facilities The room was a mess and everything was broken and not fixed or bothered to be clean when we checked in and they couldn’t clean it because they were “short staffed”. We didn’t bother to clean it ourselves we left it the way we got it. Very horrible hotel. I do not recommend. It’s
disgusting and disappointing! Stayed 1 night in Sep 20221/5 Terrible